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Manager - Quality
- ProAmpac Holdings, Inc. (Franklin Park, IL)
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Description
About the company:
ProAmpac is a leading global flexible packaging company with a comprehensive product offering. We provide creative packaging solutions, industry-leading customer service and award-winning innovation to a diverse global marketplace. We continue to grow and would love for you to join our team!
At ProAmpac, our culture is key to our long-term success. We strive to be authentic as we live out the heritage of our small business culture. We value the connections we’ve created, and our employees feel empowered in their shared efforts to innovate successfully. ProAmpac was founded on the idea that a focus on material science will drive innovative and sustainable solutions for our customers, supported by our five core values – Integrity, Intensity, Innovation, Involvement, and Impact – that foster a culture of speed, simplicity, and self-confidence.
Our company is made stronger by challenging ourselves and each other, while we move what matters forward. With a focus on performance and a passion for our work, we are not bound by organizational hierarchy. We are committed to serving our customers and the communities in which we work and live.
By joining us, you become an integral part of an entrepreneurial company in a fast-paced, exciting environment that provides varied opportunities for professional and personal growth.
ProAmpac Perks:
ProAmpac is building a wellness culture through its PRO360 initiative: An interactive, fully integrated wellbeing program designed to engage, encourage, and reward all team members on their personal pathway to better health, wealth, growth, and community involvement. Our goal is to ensure 100% of team members achieve a basic level of wellness. Additionally, subject to applicable eligibility requirements, we offer full-time employees a variety of benefits including:
+ Medical, dental and vision insurance
+ 401(K) with exceptional company match
+ Generous paid time off (PTO), plus 11 holidays per calendar year
+ Free life and short-term disability insurance
+ Wellness, employee discount and rewards programs
+ Tuition reimbursement
Essential Duties and Tasks:
+ Work in conjunction with Organizational Quality leadership and Manufacturing Management to ensure all manufacturing and Quality Assurance procedures are being performed and all metrics are on target.
+ Responsible for personnel activities including hiring, termination, performance goals setting, and ensuring that all quality personnel are trained to perform their respective job functions.
+ Participate in the development, implementation and administration of quality specifications and systems.
+ Monitor and report on progress against metrics and goals
+ Responsible for all activities associated with internal and external audits.
+ Manage customer complaint and reject process to ensure accurate root cause analysis, timely response, and determination and implementation of corrective actions.
+ Monitor site quality and food safety metrics and develop counter measures as needed.
+ Work with manufacturing to ensure product conformance through documented process monitoring and process controls methods.
Requirements:
+ BS Degree (preferred in technical area) plus five (5) years of leadership experience in Quality/Manufacturing or ten (10) years of relevant experience
+ Comprehensive knowledge of concepts and principles. Prior audit experience and knowledge of ISO 9001, GMP, GFSI required
+ Strong data management skills preferred.
+ Demonstrated understanding of fact-based decision-making and analytical processes related to quality management and process improvement.
+ Effective coaching, training and facilitating experience.
+ Solid working knowledge of quality processes and related manufacturing
+ Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
+ Ability to communicate effectively (verbal, written, and presentations) with executive leadership, staff, and internal and external clients.
+ Proactive; exercises sound judgment and decision making; able to identify problems and needs and develop solutions and/or options.
+ Self-confident, self-motivated polished professional who thrives in a challenging, fast-paced environment.
Key Competencies:
+ Ethical Conduct
+ Problem Solving/Analysis
+ Communication Proficiency
Work Environment:
Work primarily in a climate controlled indoor environment with minimal safety/health hazard potential. Hearing protection, safety shoes and vision protection required on the production floor at all times.
This role operates in a professional environment that requires some exposure to a manufacturing environment. Employee is rarely exposed to non-toxic/nuisance smells from chemicals, airborne dust, moving mechanical parts, high noise levels and hot/humid environmental conditions in the manufacturing area during extremely hot summer months.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Employee is regularly required to stand; walk; use hands/fingers to type, hold, handle, or feel; and reach with hands and arms. The employee is regularly required to talk or hear. The employee must occasionally lift and/or move up to 20 pounds.
Qualifications
Behaviors
Preferred
+ **Leader:** Inspires teammates to follow them
+ **Detail Oriented:** Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred
+ **Self-Starter:** Inspired to perform without outside help
Education
Required
+ Bachelors or better
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
**Job Category:** Quality
Full-Time
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