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CUSTOMER CARE COORDINATOR Are you looking for a job where you can make a difference in people’s lives? Do you want to work for a home care agency that truly cares about you? That’s where you can shine. We are proud to offer you the opportunity to pursue your passion at your own level, on a flexible schedule, and with the recognition and benefits you need. Come work for us and see how BrightStar Care of South Sacramento (“BrightStar Care”) employees uphold A Higher Standard. What We Offer: At BrightStar Care we value each of our employees and care about their wellbeing. We strive to provide best-in-class benefits packages, including:  * Company covers minimum Malpractice Insurance during BrightStar assigned shifts * Medical / Vision / Dental * Paid Time Off * Overtime * 401 K * Mileage Reimbursement for clinical / administrative positions * Employee Assistance Program * Free Training * Limited/Discounted OR Free Legal Services * Part of a team with RN Oversight * Home Health or Facility shifts available * Mobile shift access * Weekly pay w/ direct deposit * Flexible schedule * Every BrightStar Care location is independently owned and operated * We promote from within * Access to continuing education * Nurse and Employee of the quarter * Mobile time tracking and care notes, employees can easily clock in and out for work right from a mobile device. Online or offline * Over 95% of BrightStar locations are Joint Commission accredited or in process! We strongly live our value of a work-life balance by providing our employees with the following: * We offer flexible work schedules on a variety of assignments, procedures, and treatments * Weekend and evening opportunities, in-home and facility based Responsibilities Home Health  * Providing care as directed by a Director of Nursing, including but not limited to: bathing, grooming, oral care, dressing, undressing, toileting activities, taking and recording vital signs, and assisting with height and weight measurements, if necessary * Providing care according to the patient’s plan of care, assistance with daily tasks, including but not limited to: feeding, meal preparation, linen changes, light housekeeping * Other Duties as Assigned * Housekeeping, providing transportation to doctor appointments, outdoor activities, and shopping Administrative  * Assist staff with calendaring, travel, expenses and reports * Update calendars and events including documentation, facilitation and coordinating of meetings and presentations * Extensive relationship management with staff, vendors and customers * Coordination of company training, events and celebrations * Coordination of building maintenance and organization of mail, storage, office equipment, and supplies * Facilitation of Staff Training * Overseeing Contracts (Clients, Vendors, and Other Accounts) * Other Duties as Assigned Requirements Home Health * High school diploma or GED * Successful completion of a  Home Health Aide Certificate  * A current, valid state certification and in good standing * Current CPR Certification  * Negative TB skin test or chest x-ray * Minimum one (1) year of documented health care experience is required (unless participating in an approved Mentor Program)  * Licensed driver with insured and reliable automobile * Self-directing with the ability to work with little direct supervision * Empathy for the needs of the client * Ability to read, write, speak and understand English and communicate effectively * Treats clients, staff and the public with courtesy, respect and presents a positive public image. * Works as a team member. * Ensures confidentiality and security of the client’s medical information. * Must be able to stand walk, squat, bend, kneel, reach, twist, push and pull. Varied assistance is required depending on the mobility of the client. Must be able to lift up to 50 pounds Administrative * Attention to detail possessing strong organizational skills * Customer service including front-line customer and staff interaction * Advanced level proficiency in Microsoft Office Suite with a strong focus on Outlook, PowerPoint and Excel   We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.