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Position Title:Academic Advisor II

Job Group:Professional & Scientific

Required Minimum Qualifications:Bachelor’s degree and 2 years of related experience

Preferred Qualifications:Master’s degree in a related or supporting field such as Education, Human Services, Student Services, Educational Leadership, or Social Work — fields focused on guiding and assisting people in finding resources and working through processes

Experience in Academic Advising at an institution of higher learning

Experience that demonstrates knowledge of student information/academic requirement (degree audit) systems

Familiarity with university administrative processes, including student registration, processing forms, assisting students through procedures, and using systems such as Workday or similar student information platforms

Experience in classroom teaching, ideally middle/high school level or higher

Job Description:

Summary

The Undergraduate Student Services Office within the Ivy College of Business at Iowa State University is accepting applications for an Academic Advisor II who will work closely with individual students and small groups to assist in their completion of degree requirements. Duties include assisting with recruitment and retention programs for first year and transfer students; leading orientation class(es); providing administrative support to the Undergraduate Student Services Office as well as to the students and faculty in the Ivy College of Business; and assisting in the administration of academic policies and curricular standards.

The successful candidate will have strong interpersonal skills along with an understanding of relevant issues and concerns of students, the ability to communicate professionally in multiple formats (written, virtual, etc.), and possess strong computer skills to navigate and utilize student information systems. The candidate should also possess knowledge of student development, the ability to solve problems and resolve conflicts, and interact and work collegially within a team and with groups of individuals in roles within Ivy and across campus. All staff are expected to maintain the highest standards of integrity and ethics.

Example of Duties

Advises 350-400 business students concerning degree planning, academic support services, academic policy issues, graduation requirements, degree certification, degree auditing, etc.Assists students in making personal education decisions and meeting graduation requirements including course selections.Guides and refers students to appropriate resources such as counseling, academic success, financial aid, etc.Interprets academic policies and procedures to support student success.Teaches orientation courses supporting learning community programming.Participates in orientation and other related academic events and programs.Assists with student recruitment and retention programs.

Provides administrative support to the Undergraduate Student Services Office and Ivy students and faculty.

Participates actively in the activities and events of the Ivy College of Business.

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Level Guidelines

+ Intermediate-level position with solid professional and/or technical skills working under general supervision to achieve goals

+ Applies broad, working knowledge of the principles of the field to moderately complex, difficult, and varied problems and issues

+ Exercises judgment within defined procedures and practices to determine appropriate action and resolve problems

+ Responds to a broad range of inquiries and requests

+ May provide training and/or direction to lower-level staff

+ May lead projects of moderate scope and complexity

+ Provides guidance to students

The Ivy College of Business at Iowa State University, established in 1984, furthers Iowa State University’s land-grant ideals by training students to be knowledgeable and ethical communicators, leaders, collaborators, and problem solvers through impactful research, innovative teaching, and community engagement.

With the largest undergraduate business program in the state of Iowa and nationally ranked graduate programs, the Ivy College of Business is home to over 5000 students with a strong growth trajectory. We pride ourselves on our high ethical standards and our drive to promote an environment where all individuals may succeed academically, professionally, and personally. Each member of our community is committed to the college’s mission to link theory with practice for tomorrow’s business leaders.

The college offers undergraduate, graduate, and Ph.D. programs and is accredited by the Association to Advance Collegiate Schools of Business (AACSB International). Less than five percent of business schools worldwide receive this accreditation.

Appointment Type:Regular

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:PS806

Application Instructions:To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: • Retirement benefits including defined benefit and defined contribution plans • Generous vacation, holiday and sick time and leave plans • Onsite childcare (Ames, Iowa) • Life insurance and long-term disability • Flexible Spending Accounts • Various voluntary benefits and discounts • Employee Assistance Program • Wellbeing program • Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.

Original Posting Date: November 3, 2025

Posting Close Date:November 17, 2025

Job Requisition Number:R18064

By focusing on the future and providing the best student experience possible, Iowa State University (http://www.iastate.edu/) attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State, we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

Iowa State University is a welcoming community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email [email protected].

If you have questions about the application process please email [email protected] or call 515-294-4800 or Toll-Free at 1-877-477-7485. Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email [email protected] or call (515) 294-4800 or Toll-Free: (877) 477-7485. TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942.

General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.