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Position Title:Business Systems Analyst I

Job Group:Professional & Scientific

Required Minimum Qualifications:Bachelor’s degree

Preferred Qualifications:Relevant professional certificate

Student Information System implementation or support experience, preferably Workday Student

Previous experience working in higher education

Experience with business systems analysis or related work (software development, network diagnostics, solution design)

Demonstrated ability to engage internal and external stakeholders in a technical capacity

Job Description:

Summary

The Office of Student Information (OSI) is excited to announce an opening for a Business Systems Analyst I position. This position is focused on the entire Workday Student ecosystem related to the responsibilities of the Academics team, including responsibilities related to the Graduate College, Academic Records, Registration, Program Completion, and APR/Advising. The successful candidate will analyze and execute work with a cross-functional lens to ensure configuration has considered all possible down-stream and cross-stream impacts.

Key responsibilities include:

+ Assisting with the collection, analysis, testing and documentation of data to support student business operations and configuration.

+ Assisting in the configuration of Workday to support the success of all stakeholder units. Performs support ticket resolution or escalation as needed.

+ Assisting in the continuous improvement efforts regarding policies and procedures, communication plans, and new processes to support stakeholder area success.

We are looking for candidates that have a problem-solving and solution-oriented mindset with related experience in customer service, business systems analysis or related work (software development, network diagnostics, or solution design as examples) to show the execution of those skills.

Additional information: Hybrid work environment with remote and on campus duties. Core hours are M-F 8am-5pm with the option of 7:30am-4pm with appropriate coverage.

Level Guidelines• Individual contributor position with developing professional and/or technical skills working under immediate to general supervision• Grasps professional-level knowledge and concepts of field while working in a progressive learning mode• Works on problems and issues of somewhat limited scope• Follows standard practices and procedures in analyzing situations or data for which answers are available or can be obtained• Responds to inquiries and issues, escalating to manager or higher level workers as appropriate• May lead projects of limited scope and complexity• May provide guidance to students

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Appointment Type:Regular

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:PS808

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae2) Letter of Application/Cover LetterIf you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485.Why Choose ISU?Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:• Retirement benefits including defined benefit and defined contribution plans• Generous vacation, holiday and sick time and leave plans• Onsite childcare (Ames, Iowa)• Life insurance and long-term disability• Flexible Spending Accounts• Various voluntary benefits and discounts• Employee Assistance Program• Wellbeing program

Original Posting Date: November 3, 2025

Posting Close Date:November 9, 2025

Job Requisition Number:R18034

By focusing on the future and providing the best student experience possible, Iowa State University (http://www.iastate.edu/) attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State, we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

Iowa State University is a welcoming community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email [email protected].

If you have questions about the application process please email [email protected] or call 515-294-4800 or Toll-Free at 1-877-477-7485. Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email [email protected] or call (515) 294-4800 or Toll-Free: (877) 477-7485. TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942.

General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.