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The role of Internal Control Analyst is to assist North America Leadership in fulfilling its governance responsibilities, including ensuring the efficiency and effectiveness of the internal control systems and processes.

The Internal Control Analyst (ICA) will report to the Associate Director, Internal Control (ADIC), who reports to the Sr Vice President, CFO North America (CFO NORAM). The ICA will work extensively with the ADIC on North America and Global control and audit initiatives. The ADIC will follow the direction of the ICA in adopting a systematic and disciplined approach to evaluate and improve the effectiveness of the organization’s risk management, control and governance processes.

Primary Duties:

+ Analyze and monitor North Americas internal control system.

+ Perform financial, operations and compliance audits.

+ Make recommendations on risk areas to be considered in the annual control testing program.

+ Consolidate findings and notes from the team into draft audit reports to be reviewed with the ADIC.

+ Maintain a follow-up schedule for any findings and recommended actions.

+ Make recommendations of appropriate actions to manage or mitigate risks.

+ Support the ADIC in executing other Global Control or Global Audit initiatives.

+ Help implement an Enterprise Risk Management (ERM) framework for all entities in North America that is consistent with COSO principles.

+ Help implement a continuous monitoring program for all entities within North America.

+ Other projects as assigned by the ADIC or the Local Head of Finance

+ Perform all work in compliance with company quality procedures and standards.

+ Performs other duties as assigned.

Minimum qualifications:

+ Bachelor Degree, Accounting or Finance preferred

+ 2+ years of experience in Internal/External Audit, Accounting, ERM, or Internal Control experience required.

+ Experience in ERPs (Netsuite, QuickBooks, SAP, Oracle)

+ Experience in GRC tools (AuditBoard, Arengi, SAP Audit)

+ Data analysis and using tools like DOMO, Tableau, PowerBI (academic or professional)

+ Microsoft Suite experience (Excel, Word, PowerPoint, Outlook, Teams)

Knowledge Skills, Abilities:

+ Demonstrates strong business acumen by aligning internal control activities with organizational goals. Understands financial processes, vendor management, and compliance requirements, enabling effective risk mitigation and process improvement.

+ Effective and efficient problem analysis that leads to high-quality decisions.

+ Quickly grasps complex financial and operational concepts, including SAP and Jaggaer workflows. Applies analytical thinking to evaluate data, identify control gaps, and recommend actionable solutions that enhance audit readiness and operational efficiency.

+ Effectively deal with ambiguity requiring adaptability, critical thinking, and proactive communication to navigate situations with limited details

+ Proactively identifies opportunities to improve internal control documentation and walkthroughs. Innovates by integrating timestamped video segments and vendor-level classifications to streamline audit processes and enhance transparency.

+ Thriving in a fast-paced environment by managing tasks, multitasking, and adapting quickly to maintain productivity

+ Maintains attention to detail while managing multiple audit-related tasks and deadlines. Prioritizes effectively to ensure timely completion of walkthroughs, data extraction, and control testing activities.

+ Practicing time management to allocate tasks, balance priorities, and meet deadlines efficiently

+ Structures work efficiently by using standardized templates, clear documentation protocols, and organized file management. Ensures audit evidence is complete, accessible, and aligned with internal control standard

+ Collaborates with SSC teams, vendors, and cross-functional stakeholders to gather necessary documentation and approvals. Coordinates walkthroughs and ensures alignment across departments to support audit objectives.

+ Implements and monitors internal control procedures to ensure consistency and compliance. Uses tools like SAP and Jaggaer to manage workflows, track commitments, and validate vendor setups.

+ Navigates ambiguity in financial data and vendor relationships by applying structured problem-solving techniques. Resolves discrepancies and ensures audit trails are clear and defensible.

+ Addresses differences in interpretation or process expectations with diplomacy and professionalism. Facilitates resolution by aligning stakeholders on control requirements and audit standards.

+ Supports cost-effective control solutions that reduce risk without adding unnecessary complexity. Ensures internal controls contribute to financial accuracy and operational efficiency.

+ Understands the internal dynamics of the organization and leverages relationships to gain support for control initiatives. Navigates approval processes and communicates effectively with leadership.

+ Prepares clear, concise documentation and walkthroughs for audit purposes. Communicates findings and recommendations in a structured manner, tailored to both technical and non-technical audiences.

+ Builds strong working relationships across departments and with external vendors. Demonstrates empathy and professionalism in interactions, fostering trust and collaboration.