"Alerted.org

Systems Administrator Senior

Date Posted: Nov 3, 2025

Requisition ID: 467936

Location:

Indianapolis, IN, US, 46204

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Indiana Office of Technology (IOT):

The Indiana Office of Technology provides cost-effective, secure, consistent, reliable enterprise-technology services to our partner agencies so that they can better serve our mutual customer, the Hoosier taxpayer. IOT will also act as the technology and solution enabler for the State, helping its partner agencies achieve business objectives and innovation.

Role Overview:

The Systems Administrator Senior for the Web and Application Support Services Team will be responsible for ensuring that the States resources and applications are highly available and secure for both internal and external customers. You will integrate current and new solutions to strengthen the State's security posture and to provide friendly and competent services to our customers. As a senior systems administrator you will take on and lead complex projects to assess and define needs, research options, create strategies, deploy initiatives, and test and validate installations. You will need to become knowledgeable of IOT policies, security standards, and procedures. You will be a key to encouraging team growth by mentoring, training, and providing guidance to your peers and newly onboarded staff. Additional responsibilities include ensuring that our team manages customer requests as they come in and that they are executed in a professional, consistent, and timely manner consistent with established service level agreements. You must demonstrate hands-on experience in these areas, combined with an understanding of modern IT security principles.

Salary:

The salary for this position traditionally starts at $70,122 but may be commensurate with education or work experience.

Use our Compensation Calculator (https://in.accessgov.com/spd/Forms/Page/spd/compensation-calculator/) to view the total compensation package.

A Day in the Life:

Responsibilities include:

+ Work with the latest tools and technologies such as Device42, Cloudflare, DNS and Certificates, Big-IP (F5), XC Cloud, Secret Server, Privilege Manager (EPM) solutions, and other similar technologies.

+ Configuring websites in a F5/load balancer environment including the commissioning and decommissioning of websites, virtual servers, certificate management, SSL profile management, irules, content switching, geo-blocking, website logging, network firewall, security policies, and IP whitelisting.

+ SSL certificate management, CSR creation, renewal, revocation, and application to F5/load balancing devices and associated backend servers utilizing automation, and manual processes.

+ Administer internal and external DNS entries.

+ Evaluation & implementation of proposed WAF managed rules and research of false positives. Implementation of exceptions when validated.

+ Assist with training of teammates to ensure role responsibilities and expectations are clearly understood and that established policies and procedures are followed.

+ Maintenance, troubleshooting, and solution installation/implementation for an enterprise-class environment.

+ Manage and assist with the updating of software, applications, or system hardware.

+ Assist customers with troubleshooting issues.

+ Assist in the research and planning of information technology products, services, and resources to meet the agency mission, goals, and objectives.

+ Assist in developing and publishing information technology knowledge base articles, standard operating procedures (SOPs), and other job aids.

+ Assist with customer projects and complete assigned work within established deadlines.

+ Consult with personnel and management in other information systems sections to coordinate activities.

+ Navigating ticketing system for dealing with incident management, requests, tasks, and scheduling operational efforts.

+ Provide input to policy level direction regarding recommended security standards.

+ You will provide suggestions regarding hardware and system software planning and budgeting to higher-level staff.

+ Participate in software & product evaluations and provide feedback to teammates and management.

+ Participate in production change management and control schedules.

+ Conduct routine hardware and software audits of relevant appliances and software packages to ensure compliance with established standards, policies and configuring guidelines.

+ Participate in on-call rotation for after-hours production support.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

This position is exempt from overtime compensation for additional work hours that may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

What You'll Need for Success:

Credentials:

+ Bachelor's Degree in Computer Technology or related field and 4+ years of experience, or

+ Associate's Degree in Computer Technology or related field and 6+ years of experience, or

+ 6+ years of experience applying the below, outlined knowledge, skills, and abilities in a similar role.

+ Related certifications and coursework may be considered for education or experience.

Additional qualifications:

+ Ability to communicate effectively and work in a collaborative team environment.

+ Ability to mentor, train and provide guidance to fellow teammates.

+ Ability to multitask, meet project deadlines, manage workflow, prioritize requests, and provide competent and timely customer service.

+ Thorough knowledge of information technology systems including software, hardware, and their impact on the various components.

+ Thorough knowledge of DNS and Active Directory.

+ Thorough knowledge of internal CA & SSL certificate management utilizing automation.

+ Extensive experience with NetScaler, F5 Big IP, XC Cloud.

+ Experience with automation, PowerShell, and scripting highly desired.

+ Thorough knowledge of current and emerging information technologies.

+ Broad knowledge of system software, system architecture, management principles, and new system software techniques.

+ Ability to evaluate and solve technical issues effectively and efficiently.

+ Ability to clearly communicate complex information to technical and non-technical staff.

+ Proficiency in using office software such as word processing, spreadsheets, Visio, and more, preferably using the Microsoft Office suite of tools and programs.

+ Ability to work effectively with a wide variety of stakeholders including state, county, and local entities.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefits package for full-time employees that includes:

+ Three (3) medical plan options (including RX coverage) as well as vision and dental plans

+ Wellness Rewards Program: Complete wellness activities to earn gift card rewards

+ Health savings account, which includes bi-weekly state contribution

+ Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

+ Two (2) fully-funded pension plan options

+ A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

+ 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

+ Up to 15 hours of paid community service leave

+ Combined 180 hours of paid vacation, personal, and sick leave time off

+ 12 paid holidays, 14 in election years

+ Education Reimbursement Program

+ Group life insurance

+ Referral Bonus program

+ Employee assistance program that allows for covered behavioral health visits

+ Qualified employer for the Public Service Loan Forgiveness Program

+ Free Parking for most positions

+ Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [email protected].

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