• IT Support Specialist

    Robert Half Technology (Jacksonville, FL)


    Description

    We’re seeking an IT Support Specialist to join our team and provide hands-on technical support across desktops, hardware, software, and network environments. This is an excellent opportunity for someone early in their IT career who enjoys solving problems, working with end users, and growing their technical skillset in a fast-paced environment.

    What You’ll Do:

    + Provide day-to-day desktop and end-user support across Windows/Mac environments

    + Perform smart hands tasks: hardware swaps, device setups, basic network troubleshooting

    + Install, configure, and maintain PCs, monitors, peripherals, and office equipment

    + Support end users with software setup, password resets, access issues, and general troubleshooting

    + Document issues and resolutions in a ticketing system

    + Assist with new hire onboarding, workstation builds, and asset management

    + Work with senior IT staff when escalating more complex technical issues

    Requirements

    What We’re Looking For:

    + 1–3 years of relevant IT support experience (help desk, desktop support, field tech, or similar)

    + Strong troubleshooting skills and a service-oriented mindset

    + Experience supporting Windows OS (MacOS experience is a plus)

    + Basic networking knowledge (DNS, DHCP, Wi-Fi, VPN)

    + Ability to follow processes and work independently when needed

    + Excellent communication and willingness to learn

    Nice to Have (Not Required):

    + CompTIA A+, Network+, or similar certifications

    + Exposure to M365 / Active Directory administration

     

    Why Join Us?

     

    + Hands-on learning with real career growth in IT

    + Supportive team environment

    + Opportunity to take on increasing responsibility and expand your technical skillset

     

    Technology Doesn't Change the World, People Do.®

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .