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Summary This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Center for Medicare(CM), Division of Plan Data (FCHGF). As a Supervisory IT Specialist (SYS/ANALYSIS), GS-2210-15, you will serve as the Deputy Division Director and serves with the Division Director as the first-level supervisor who leads a staff responsible for the management of Medicare Advantage (MA) and Prescription Drug (Part D) information systems. Responsibilities Serve as the Division Deputy Director performing programmatic administrative responsibilities to direct, manage, and accomplish the goals and objectives of the organization. Resolve emerging complex issues, advising leadership of potential and developing problem areas, including the formulation of recommendations for appropriate program and technical responses. Identify and assess best practices and innovation in e-government and private sector technical solutions for adaptability to MA and Part D information systems. Negotiate schedule, cost, and deliverables with project teams, functional activity groups, and business partners within and outside of the Agency with regard to sensitive and controversial program and technical issues. Requirements Conditions of Employment Qualifications ALL QUALIFICATION REQUIREMENTS MUST BE MET WITHIN 30 DAYS OF THE CLOSING DATE OF THIS ANNOUNCEMENT. Your resume must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from receiving further consideration. There is a BASIC REQUIREMENT AND MINIMUM QUALIFICATION REQUIREMENT for this position. You must meet both requirements. BASIC REQUIREMENT You must have IT-related experience, at the GS-14 grade level in the federal government, demonstrating each of the four competencies listed: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND In order to qualify for the GS-15 , you must meet the following: You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-14 grade level in the Federal government, obtained in either the private or public sector, to include: 1) Managing the development and implementation of integrated information systems and e-government initiatives in support of the Medicare Advantage (MA) and Prescription Drug (Part D) programs; 2) Leading teams in the development and maintenance of Medicare Advantage (MA) and Prescription Drug (Part D) system functionality using Agile program management methodologies; 3) Advising on aspects of Medicare Advantage (MA) and Prescription Drug (Part D) information systems and operations (e.g., plan enrollment, annual contracting, and program monitoring and oversight business functions, and payment data calculations); AND 4) Developing technical recommendations to promote automation, improve efficiency and/or customer service in support of the Medicare Advantage (MA) and Prescription Drug (Part D) programs. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Time-in-Grade: To be eligible, current Federal employees must have served at least 52 weeks (one year) at the next lower grade level from the position/grade level(s) to which they are applying. Click the following link to view the occupational questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/12809199 Education Additional Information Bargaining Unit Position: No Tour of Duty: Flexible Recruitment Incentive: Not Authorized Relocation Incentive: Not Authorized Financial Disclosure: Not Required Workplace Flexibility at CMS: This position has a regular and recurring reporting requirement to the CMS office listed in this announcement. CMS offers flexible working arrangements and allows employees the opportunity to participate in alternative work schedules at the manager's discretion. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced federal employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit the required documentation and be rated well-qualified for this vacancy. Click here for a detailed description of the required supporting documents. A well-qualified applicant is one whose knowledge, skills and abilities clearly exceed the minimum qualification requirements of the position. Additional information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at www.opm.gov/rif/employee_guides/career_transition.asp.