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Akima Facilities Operations (AFO), an Akima Company, provides logistics, facilities maintenance and operations, and support services for mission-critical military installations and civilian agencies around the country. This includes total operations, maintenance, preventive maintenance, repair, overhaul, replacement, alteration, construction and services for building to military installations. Our work includes building and structures maintenance, vehicle equipment operations and maintenance, ground and surface area maintenance, warehouse operations, material management, shipping and receiving, inventory control, janitorial, grounds maintenance, plant operations, data management and more—all continuously measured by the most rigorous outcome base performance metrics. The result: our customers maintain continuity of operations under all conditions while being freed to focus on their core mission. Our personnel enjoy competitive benefits packages and challenging roles in work environments committed to innovation, diversity and opportunity for career growth. As an Alaska Native Corporation (ANC), 100% of our company’s profits go back to our 15,000 Iñupiat shareholders that have resided near and above the Arctic Circle for more than 10,000 years. Our business helps support their way of life and contributes to the survival of a culture that has thrived in a challenging environment.

The Quality Control Manager (QCM) serves as the contract’s subject matter expert on all quality assurance, compliance, and accreditation issues.

Position is contingent upon contract award.

Position is located in Augusta, GA.

Responsibilities

+ The Quality Control Manager (QCM) serves as the subject matter expert on all quality assurance and safety compliance issues.

+ The QCM develops, maintains, and revises all assessment instruments to ensure that the contract is maintaining its compliance to organizational, contracting client, and/or other regulations, and guidelines.

+ This is a Senior level position which also serves as the contracts liaison regarding the interpretation of all compliance and accreditation policies and guidelines.

+ Develops a Quality Control Plan (QCP) and annually leads the revision.

+ Leads ISO 9001:2015 compliance audits and accreditation.

+ Develops lessons plans, scenarios and exercises to train managers, supervisors and employees in quality principles.

+ Develops performance metrics to address quality assurance, customer satisfaction, quality rejections/reworks and observations.

+ Oversees the Root Cause Analysis program, Gap Analysis Audits, Quality Management System audits.

+ Manages the site-specific quality data base.

+ QCM is primarily accountable for ensuring that all rules, regulations, and guidelines are communicated to all impacted areas throughout the contract.

+ Develops reports for management regarding the effectiveness of the contract’s compliance areas.

+ Recommends process improvements based on inspection results, data and customer requirements/recommendations.

+ Developing and/or maintaining a system of data management for corrective action recording and reporting.

+ Documents reviews through formalized reports with assessment of the areas and recommendations for improvement.

+ Meets with department managers to determine whether the area is in compliance with the organization, contracting client, expert in the area of interpreting the compliance and accreditation criteria based on organization, contracting client, or outside party requirements.

+ Performs contract level operational reviews and audits of all functional areas as required by a published schedule, accurately reporting any findings of noncompliance, and recommending appropriate corrective actions.

+ Serves as the contract’s liaison to the organization, contracting client, and/or other outside party to ensure that all inquiries are responded to in a timely manner.

+ Leads quarterly quality improvement board.

+ Assists in the hiring of supervisors and employees to include job fairs, interviewing candidates and supporting the Akima hiring process.

+ Active support and participation in the ESH program.

+ Develops and executes project plans to support quality initiatives.

Qualifications

+ Ten (10) years as a quality control manager on a US federal government service contract.

+ Five (5) years working Intelligence Community of Department of Energy experience working supporting facilities operations and maintenance.

+ Five (5) years’ experience in the implementation of International Organization for Standardization.

+ Five (5) years’ experience in the successful implementation and annual revision of a Quality Control Plan.

+ Strong personal leadership, management, and organization skills as well as the ability to integrate and harmonize diversified functions to provide overall efficient and effective contract operations.

+ Excellent interpersonal and communication skills.

+ Exemplary attention to detail.

+ Maintains sensitivity to, and report on, instances of fraud, waste, and abuse.

+ Proficient at the suite of MS Office (MS Word, Excel, PowerPoint, Sharepoint).

+ Ability to analyze Site specific data from the computerized maintenance management system.

+ Ability to prepare management, business, technical, and personnel reports, reviews and documents for internal and external use.

+ Must be able to make presentations to employees at all levels. Must be able to write cohesive and comprehensive documentation.

+ Bachelor's Degree from an accredited academic institution.

Preferred Qualifications:

Five (5) years' experience working in Environmental Safety and Health.

Implementation of ISO 9001:2015 Quality Management System.

Knowledge, Skills, and Abilities:

The QCM shall be knowledgeable in compliance and assessment principles, involved in performance of and compliance in contract operations. Monitors and assesses the performance of self, others, and organizations to make improvements or take corrective action. Has the ability to plan, implement and evaluate programs to ensure contract compliance.

Job ID

2025-20054

Work Type

On-Site

Company Description

Work Where it Matters

Akima Facilities Operations (AFO), an Akima company, is not just another federal facilities contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At AFO, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

**For our shareholders** , AFO provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

**For our government customers** , AFO sustains mission readiness and ensures quality of life by maintaining high value assets and operations at peak performance and successfully manages these operations through accurately forecasting, managing, and aggressively controlling costs.

**As an AFO employee** , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at [email protected] or 571-353-7053 (information about job applications status is not available at this contact information).