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Armed Site Supervisor Full Time 1st shift $25.00/hr (#70)

Austin, TX, United States of America

$25.00 -$25.00

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Overview

Join one of the fastest-growing and largest privately held security companies in the U.S.! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We're committed to hiring, developing, and retaining a diverse and exceptionally qualified workforce.

We reinvest in our employees by offering a benefits package that exceeds industry standards, career growth opportunities, extensive internal training, employee incentive programs, team recognition, and more. Employees are provided with the tools and knowledge they need to be successful and hands-on management support.

Recent national awards received by Sunstates include Outstanding Contract Security Company in 2022 & 2023 and INC’s America’s Fastest Growing Private Companies list.

Sunstates Security’s mission and vision statement are at the heart of everything we do, focusing all efforts on honor, integrity, and trust. If you're searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security. As a proactive security partner for some of the country's leading companies and organizations, we provide careers for talented people to become part of a successful, growing company.

Job Skills / Requirements

HIRING IMMEDIATELY

Position Overview

The Armed Site Supervisor serves as the on-site leader responsible for managing daily security operations, supervising assigned officers, and ensuring compliance with all client expectations, company policies, and regulatory requirements.

This position operates within a fast-paced and constantly evolving environment , requiring exceptional adaptability, leadership, and attention to detail. The successful candidate will demonstrate the ability to adjust quickly to procedural changes , shifting priorities, and new directives while maintaining the highest levels of professionalism and service.

Qualifications

+ Texas Level III (Armed) Security License – Required

+ Current MMPI (psychological evaluation) – Required

+ Prior Military or Law Enforcement background – Preferred

+ Minimum 3 years of security supervisory experience

+ Minimum 3 years of security operations experience

+ Minimum 3 years of customer service experience

+ Strong verbal and written communication skills

+ Reliable transportation and communication (cell phone required)

+ Open availability , including weekends, holidays, and overtime as needed

+ Proven ability to adapt to new procedures, technologies, and client directives in a dynamic work environment

Responsibilities & Duties

Leadership & Supervision

+ Provide daily supervision and leadership to a team of armed and unarmed security officers.

+ Oversee scheduling, attendance, and shift coverage to maintain full operational readiness.

+ Conduct roll call, inspections, and briefings to ensure officers are prepared, equipped, and informed.

+ Train, coach, and mentor team members in company standards, site-specific procedures, and emergency protocols.

+ Serve as the on-site liaison between Sunstates management, client representatives, and law enforcement agencies.

Operational Oversight

+ Enforce all access control, patrol, and reporting protocols per client and Sunstates standards.

+ Monitor and maintain post orders, ensuring all officers are compliant with operational directives.

+ Conduct interior and exterior patrols to ensure the safety and security of personnel, visitors, and property.

+ Respond promptly to incidents, alarms, and emergencies; coordinate response and document findings accurately.

+ Lead incident investigations and generate professional, detailed reports.

+ Demonstrate flexibility and composure when procedures, assignments, or client expectations change, maintaining seamless operations under evolving conditions.

Customer Service & Client Relations

+ Provide a concierge-level approach to client and visitor interactions, emphasizing courtesy, professionalism, and responsiveness.

+ Maintain positive communication and transparency with client management to ensure satisfaction and operational alignment.

+ Address client concerns promptly and effectively, escalating issues to senior management as needed.

Education Requirements (All)

High School diploma or equivalent

Certification Requirements (All)

Level III Texas Security License

Additional Information / Benefits

The Sunstates customizable benefits package includes the following minimum components:

+ Affordable Care Act compliant Medical Benefits Program

+ Dental Insurance Program

+ Free Life Insurance

+ Disability Insurance

+ Paid Time Off & Bereavement Leave

+ Paid Holidays

+ Direct Deposit or Pay Cards

+ Employee Incentives

+ Referral Bonuses

+ Employee of the Month Award

+ Education Reimbursement

+ Service Awards

+ Employee Involvement Initiatives

+ Management Mentoring and Support

+ Career Advancement

+ 401K program

Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team. We are proud to be an Equal Opportunity Employer and supporter of our military veterans!

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan

This is aFull-Timeposition

Travel is not required

Number of Openings for this position: 1

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