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Licensing Support Analyst
- TEKsystems (Lexington, KY)
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Driver Licensing Support Specialist
Employment Type: Full-Time
Schedule: Monday–Friday, 8:00 AM – 4:30 PM
Pay Rate: $16.70/hour
About the Role
We are seeking motivated and detail-oriented individuals to join our team as Driver Licensing Support Specialists. In this role, you will assist customers with inquiries related to driver licensing, review documentation, and provide guidance on licensing policies and procedures. You’ll be part of a statewide initiative to modernize the license issuance process and ensure compliance with federal and state regulations.
Key Responsibilities
+ Respond to inbound calls and provide accurate, courteous assistance regarding driver licensing services
+ Review and analyze secure documents and driving records
+ Guide applicants through licensing processes including REAL ID, Commercial Driver License (CDL), and other specific applications
+ Document interactions and maintain accurate records
+ Participate in virtual meetings and training sessions
+ Compile reports and support project-related activities
+ Assist with onboarding and training of new team members
Required Skills & Qualifications
+ Strong written and verbal communication skills
+ Proficiency in Microsoft Office Suite (Word, Excel)
+ Excellent organizational and time management abilities
+ Customer service experience, both internal and external
+ Ability to work independently and as part of a team
+ High level of professionalism, accountability, and attention to detail
+ Ability to interpret driver history records and licensing policies
+ Must be able to consent to compliance and onboarding procedures
Preferred Qualifications
+ Associate or Bachelor’s degree, or equivalent experience
+ Experience in document verification or regulatory compliance
+ Familiarity with licensing systems or government service platforms
Additional Information
+ Occasional travel may be required to support statewide operations
+ Overtime may be necessary during peak periods
+ Opportunities for advancement within the program
Join a team that’s making a meaningful impact on public service and safety.
Apply today to be part of a dynamic initiative that values integrity, service, and innovation.
Job Type & Location
This is a Contract to Hire position based out of Lexington, KY.
Pay and Benefits
The pay range for this position is $16.70 - $16.70/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Lexington,KY.
Application Deadline
This position is anticipated to close on Nov 14, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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