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Manager, MTA Bus

Job ID: 13551

Business Unit: MTA Headquarters

Regular/Temporary: Regular

Department: Labor Relations NYCTA

Date Posted: Nov 3, 2025

Description

POSTING NO.

13551

JOB TITLE:

Manager, MTA Bus

DEPT/DIV:

Labor Relations

WORK LOCATION:

College Point Depot

FULL/PART-TIME

FUL L

SALARY RANGE:

$100,000 to $107,000

DEADLINE:

Until filled

This position is eligible for teleworking , which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date.

Opening:

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Position Objective:

This position is responsible for advising MTA Bus Company management regarding the administration of sick and other contractual leave provisions, policies, and procedures for represented employees, as well as leave policies and procedures for non-represented and managerial employees, as needed. This position will advise and assist in addressing and recommending appropriate action regarding time and attendance, and other availability related issues .

Responsibilities:

+ Formulate, implement, and manage programs to monitor, audit, investigate, and address employee fraud, malingering, theft of wages, chronic absenteeism, and sick leave abuse.

+ Advise management on the proper and consistent implementation and administration of applicable contract provisions and policies, employee availability issues, and related discipline and grievances.

+ Manage and conduct Sick and Workers Compensation home and fraud investigations and sick leave medical documentation investigations; perform investigatory interviews; arrange for surveillance; prepare related reports; and recommend appropriate action.

+ Draft, Review, research, respond, and resolve time and attendance related disciplinary and contractual interpretation cases, related complaints, and information requests.

+ Represent the Company in the discipline and grievance process and participate in the preparation of cases for arbitration, including testifying at all steps of the grievance and discipline process, up to and including arbitration.

+ Generate and distribute related reports.

+ Assist as needed with other Labor Relations matters.

+ Perform special projects as required

Qualifications:

Knowledge/Skills/Abilities:

+ Excellent oral and written communication skills.

+ Excellent organizational and presentation skills.

+ Demonstrated ability to work with all internal levels within a given organization.

+ Demonstrated proficiency in the administration and interpretation of collective

bargaining agreements, policies, and procedures, especially related to labor

relations, human resources, leave and employee availability, and workers

compensation.

+ Demonstrated ability to communicate and interact well with external agencies.

+ External agencies may include the Governor’s Office for New York State, the New York City government, elected and other public officials, as well as any staff.

located at other federal or state agencies or authorities.

+ Demonstrated ability to work effectively in a high-profile, high-pressure

environment.

+ Demonstrated ability to communicate effectively with key internal and/or

external stakeholders.

+ Experience conducting, supervising, and training staff in conducting audits,

investigations, and interviews.

+ Knowledge of disciplinary and grievance procedures and practices, and

experience testifying at administrative hearings.

+ Demonstrated analytical capabilities, quantitative and investigative skills.

+ Demonstrated proficiency in Microsoft Office Suite or comparable applications,

Required Education and Experience:

+ Bachelor’s degree in Labor Relations, Human Resources, or related field and an equivalent combination of experience and education from an accredited college may be considered in lieu of a degree.

+ Minimum 5 years related experience, including at least 2 years in a managerial and/or leadership role in a large, multi-faceted, fast-paced organization or governmental body preferred.

P referred:

+ Thorough knowledge of MTA Bus/NYCT collective bargaining agreements,

policies, procedures, especially those related to labor relations, human

resources, leave and employee availability, and workers' compensation.

+ Knowledge of applicable city, state, and federal regulations, including FMLA and

ADA.

+ Strong investigative skills

+ Familiarity with the MTA’s policies and procedures.

+ Familiarity with the MTA’s collective bargaining procedures .

Other Information

May need to work outside of normal work hours (i.e., evenings and weekends)

Travel may be required to other MTA locations or other external sites .

According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers, or within 180 days of hire or transfer for an employee entering an authorized driving position.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.