"Alerted.org

Responsibilities:

+ Monitor Security Data Feeds: Oversee the integration of security data into operational systems, promptly identifying and resolving any errors or discrepancies.

+ Data Reconciliation: Regularly review and reconcile security data to ensure accuracy and consistency across systems.

+ Technology Systems Understanding: Develop quality knowledge and understanding of how operations technology systems function and support business processes.

+ Enhance Data Coverage: Continuously seek opportunities to improve the depth of security data coverage.

+ Policy & Compliance Knowledge: Develop a strong understanding of organizational policies, procedures, and applicable regulatory requirements.

+ Operational Execution: Perform operational tasks by adhering to established processes and contributing to the development of new procedures to meet performance standards.

+ Pricing Team Support: Provide direct support to the operations pricing team, including gaining familiarity with pricing policies and procedures.

+ Client Communication: Deliver client support via email and phone, ensuring responses meet departmental service level standards.

+ Cross-Department Collaboration: Work closely with internal departments on security data initiatives, technological enhancements, and process improvement projects.

+ Vendor Relationship Management: Build in-depth knowledge of the department’s security data vendors and their data feed processes.

**Skills** :

+ Willingness to Learn: Demonstrated ability to quickly grasp operational tasks, policies, and procedures.

+ Critical Thinking: Strong analytical skills to diagnose issues and implement effective solutions.

+ Interpersonal Skills: Ability to provide excellent client support and collaborate effectively with team members and cross-functional departments.

+ Technological Proficiency: Intermediate-level skills in using operational technology systems and related tools.

+ Organizational Skills: Capable of managing multiple tasks efficiently while maintaining attention to detail.

+ Time Management: Proven ability to prioritize responsibilities and meet deadlines in a dynamic environment.

+ Risk Awareness: Understanding of operational risks and the ability to identify and mitigate potential issues proactively.

Educational/Previous Experience Requirements:

+ High School Diploma/GED - Required

+ Bachelor’s Degree - _H_ _ighly preferred_

~or~

+ Any equivalent combination of experience, education, and/or training approved by Human Resources