• IT Network Administrator I (Full-Time)

    ChildServe (Johnston, IA)


    IT Network Administrator I (Full-Time)

     

    Admin & Support (Operations, Accounting, HR, HIM, Marketing) Johnston, Iowa

     

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    Description

    Child Serve has an opening for a full-time IT Network Administrator I that will be responsible for the administration, monitoring, and maintenance of all IoT and infrastructure systems that fall outside of standard workstation and server environments. The ideal candidate will have a strong background in networking, systems integration, and troubleshooting across diverse technologies.

     

    Schedule/Location

     

    + Generally standard business hours, M-F, and 24/7 accountability resulting in the need for flexible schedule as operational needs present

    + This onsite role will based out of our Johnston location

     

    How You’ll Make an Impact

     

    + Systems Administration: Administer and maintain connectivity and performance of IoT and infrastructure systems. Monitor network health and device uptime using appropriate tools and dashboards. Ensure secure and reliable connectivity and implementation for all supported devices. Interpret and follow applicable policies, procedures, and regulations.

    + Systems Maintenance: Collaborate with vendors and internal teams for system upgrades, troubleshooting, and lifecycle management. Maintain documentation for device configurations, network diagrams, and support procedures. Read and interpret technical documentation and schematics. Assist in planning and implementing infrastructure improvements and expansions.

    + Systems Support: Respond to incidents and service requests related to supported systems. Participate in on-call rotation and emergency response as needed. Excellent troubleshooting and communication skills.

     

    Work visa sponsorship is not offered for this position now or in the future.

     

    What You'll Need

     

    + Bachelors degree in Computer Science , Networking, Management of Information Systems, or similar fields. Experience may be substituted for formal education

    + Ability to travel to ChildServe's Iowa locations up to 50% of the time

    + Ability to become an approved driver and maintain a driving record that meets facility and insurance approval. Proof of personal automobile insurance is required.

    + Proficiency in: l ayer 2/3 connectivity , g eneral network troubleshooting , n etwork segmentation

    + Working Knowledge in : w ireless controllers, NAC solutions, SNMP, syslog, and device telemetry

    + Familiarity with: VoIP (Teams) phones and mobile devices (Intune) , t emperature monitoring systems , p rinting environments , a larm system infrastructure , s mart TVs and digital signage , o verhead paging systems , HVAC control systems , UPS, PDU, and other rack mounted power delivery systems , d oor access control systems , s ecurity camera systems and NVRs , m edical devices

    + Ability to treat information confidentially

    + Lift up to 50 lbs , be mobile, and occasionally bend, lift, reach, and stand

    + Ability to communicate effectively in (or through) reading, writing and speaking the English language

    Preferred Skills:

    + Two years of network administration experience

    + Current Networking certification (Network+, CCNA, CCENT, or other recognized network or security certifications). Certification may be required within one year of employment

    + Knowledge of HIPAA Security Standards

    + Scripting or automation experience (PowerShell, Python, etc.)

    + Experience with IT standards and frameworks

     

    Benefits

     

    + Medical, dental, and vision insurance

    + Health Savings Account (HSA) and Flexible Spending Account (FSA) options

    + Employee Assistance Program (EAP)

    + 403(b) retirement plan with company match

    + Life and disability insurance

    + Paid Time Off (PTO)

     

    Make a Difference Every Day at Child Serve

     

    + Child Serve partners with families to help children with special healthcare needs live a great life.

    + Child Serve is a leading pediatric healthcare provider with Iowa’s only children's specialty hospital, offering a variety of services and programs to meet each child’s unique needs.

    + Child Serve ’s four key specialty areas include: complex medical care, pediatric rehabilitation, autism and behavioral health, and community-based services. With a coordinated approach to care delivery, services are interwoven and streamlined, so families can address their child’s needs in one location.

    + Established in 1928, Child Serve proudly provides more than 30 pediatric specialty services to nearly 6,000 children in Iowa each year.

     

    Child Serve is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected] . Child Serve is an Equal Opportunity Employer.