• Administrative Operations Manager

    Applied Research Associates, Inc. (Raleigh, NC)


    Description

    What you’ll do as an Administrative Operations Manager

    Operational and Administrative Management

    + Oversee day-to-day operations across administrative and operational support groups, such as HR/Recruiting, Facilities, Reception, Admin, Safety and Accounting, to ensure effective coordination and customer service delivery.

    + Oversee the implementation and maintenance of the administrative processes, systems, and workflows relevant to the operational support groups, to enhance efficiency and consistency.

    + Manage office operations, budget tracking, procurement, and resource allocation to support business needs.

    + Ensure administrative processes are compliant with applicable laws and regulations by partnering with individuals leading each group and Corporate Specialists.

    + Partners with operational support leads to identify operational bottlenecks and opportunities to streamline processes that can enhance cross-functional coordination, while ensuring alignment with organizational goals.

    + Develop operational staff by coaching, assigning workloads, set performance goals, and conduct evaluations.

    + Foster a collaborative and customer-focused team culture that emphasizes accountability, communication, teamwork and customer service excellence.

    + Coordinate with IMS leadership and HR Administrator regarding staffing plans, onboarding, and training for administrative and operational support personnel.

    Leadership Support

    + Provide high-level operational and administrative support to Sector Manager and Assistant Sector Manager.

    + Maintain and track critical leadership action items (AIs), decisions, and deliverables to ensure timely completion and visibility across teams.

    + Prepare and coordinate executive-level briefings, talking points, reports, and summaries for leadership engagements, reviews, and corporate meetings.

    + Serve as a key liaison between leadership and functional support teams to align priorities and communicate expectations timely.

     

    Administrative Operations Manager** **Requirements

    Education:

    + Bachelors or equivalent years of experience

    Experience and Skills Required:

    + Minimum 10-12 years of relevant experience

    + Experience with building relationships with leaders throughout an organization

    + Ability to multitask while maintaining high degree of attention to detail, accuracy and poise under pressure

    + Experience supporting senior leadership and coordinating cross-functional activities

    + Excellent interpersonal skills with pleasant and positive demeanor

    + Must be able to work independently as well as within a team

    + Strong project management, organizational and problem-solving skills

    + Proficient with MS Word, Excel, PowerPoint and Outlook

    + Ability to exercise good judgment and decision making when necessary

    + Proactively takes initiative

    + Demonstrates assertiveness and confidence

    + Excellent verbal and written communication skills, with experience developing executive-level deliverables

    Preferred:

    + Experience in a government contracting environment

    Qualifications

    Behaviors

    Required

    + **Functional Expert:** Considered a thought leader on a subject

    + **Dedicated:** Devoted to a task or purpose with loyalty or integrity

    Preferred

    + **Team Player:** Works well as a member of a group

    + **Leader:** Inspires teammates to follow them

    + **Detail Oriented:** Capable of carrying out a given task with all details necessary to get the task done well

     

    Motivations

    Preferred

    + **Flexibility:** Inspired to perform well when granted the ability to set your own schedule and goals

    + **Self-Starter:** Inspired to perform without outside help

    + **Goal Completion:** Inspired to perform well by the completion of tasks

    + **Ability to Make an Impact:** Inspired to perform well by the ability to contribute to the success of a project or the organization

     

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

     

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.

     

    For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.