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Title: Systems Specialist

Org Unit: Technology

Work Days:

Weekly Hours: 35.00

Exemption Status: Exempt

Salary Range: $86,300.00 - $99,400.00

*As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices

Position Summary

Provides technical support, expertise and guidance on applications and hardware. Oversees the design, development, implementation, documentation and maintenance of program(s), application(s) and/or system(s), ensuring that business needs and goals are met.

Job Responsibilities

+ Oversees the implementation of new programs, modifications or enhancements to existing systems; responsible for quality control and ensuring the performance, integrity and reliability of programs/systems.

+ Provides administrative systems analysis and operations support and ensures the overall proper operation of both hardware and software.

+ Provides education to department personnel on workflow between various applications.

+ Supports the inter-networking requirements of end users and department(s) for seamless integration of applications and data from a variety of systems and platforms.

+ In conjunction with ITS, assists with/responsible for the planning, purchase, and maintenance of web servers, appliances, software, and infrastructure.

+ Maintains effective communication with department personnel, NYPH-IS, WCM-ITS, and POIS to ensure effective operations.

Education

+ Bachelor's Degree in related field

Experience

Three to five years of previous work related experience.Knowledge of client/server support, PC hardware and software installation, troubleshooting, and proficiency with computers.

Knowledge, Skills and Abilities

+ Excellent communication and customer service skills.

+ Strong attention to detail.

+ Strong organizational skills.

+ Demonstrated ability to work independently and in a team environment.

+ Ability to plan and prioritize work while responding flexibly to rapidly changing priorities.

Licenses and Certifications

Working Conditions/Physical Demands

Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “any person, any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRRA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.