• Software Support Specialist

    Agriland FS (Winterset, IA)


    421 North 10th Street, Winterset, IA 50273, USA | Hourly | Pay based on experience | Full Time

     

    | Health, Dental, vision insurance along with short term medical leave, Excellent company paid Pension that can replace up to 52% of your income + 401K

     

    AGRILAND FS is looking for a team focused, self-starter to provide software support to internal users while actively supporting projects involving the IT Team. This position will work collaboratively with stakeholders to ensure understanding of software needs but also suggest and/or implement problem resolutions and process improvements. This position will be fully on-site based in our Winterset, Iowa location.

    Core responsibilities:

    + Provides initial and on-going training and support to users (and team members) on the entire Microsoft 365 suite (Outlook, Excel, OneDrive, Teams, Sharepoint, Forms, Power Apps, Power Automate), Agvance

    + Becomes an expert on business software applications with the ability to troubleshoot

    + Understands and ensures proper administration of Agvance security setup

    + Utilizes Helpdesk software to track incoming support calls

    + Places and tracks service calls for outside vendors

    What we need from you:

    + Two year degree in business, computer support, IT or equivalent work experience.

    + Experience utilizing business software with an understanding of basic administrative and accounting business functions

    + Excellent computer hardware and software business experience

    + Demonstrate the ability to solve user problems

    + Strong leadership and self starting behavior

    What we offer our team:

    + Casual office environment

    + Onsite team with a collaborative work style

    + Paid time off, sick pay, and paid holidays

    + Competitive benefits including medical, dental, vision, and life insurance, and more

    + Solid retirement future with a 100% company-funded Pension Plan at no cost to you, plus an additional 401k with company match

    + Excellent training and career development opportunities

     

    Are you a good match to join the AGRILAND FS Team as a Software Support Specialist in Winterset? Apply now!

     

    AGRILAND FS is an equal opportunity employer