• Site Coordinator

    Ricoh Americas Corporation (Spring, TX)


    Position Summary

    **Location:** The Woodlands, TX

    **Work duration** : 30 hours per week / 8:30am - 2:30pm / M-F

     

    The **Site Coordinator** is responsible for managing the daily operations of mailroom and shipping/receiving services, overseeing UI locker kiosks, and providing facility and audiovisual (AV) support for a large site. This role includes reporting, vendor liaison, and ensuring compliance with service level agreements (SLAs). The coordinator works closely with customers, JLL, IBM, and internal teams to deliver exceptional service.

     

    Key Responsibilities** **Mailroom & Shipping

     

    Manage incoming and outgoing mail, packages, and courier services.

     

    Operate and maintain UI locker kiosks for secure package handling.

     

    Ensure timely and accurate shipping and receiving processes.

     

    Facility & AV Support

     

    Coordinate facility-related services and resolve issues promptly.

     

    Provide AV support for meetings and events in collaboration with on-site AV technicians.

     

    Assist with conference room scheduling, equipment setup, and troubleshooting.

     

    Reporting & Compliance

     

    Prepare and maintain monthly operational reports and reporting matrix.

     

    Monitor SLA performance and implement corrective actions as needed.

     

    Liaise with customers, JLL, and IBM to communicate updates and resolve issues.

     

    Team & Vendor Coordination

     

    Support the hiring, onboarding, and development of site staff.

     

    Coordinate with contracted vendors and facility management teams.

     

    Maintain office supply inventory and manage reordering as necessary.

    Qualifications

    High school diploma or GED required; associate degree preferred.

     

    Minimum of 2 years of experience in mailroom, shipping/receiving, or facility support.

     

    Strong customer service and communication skills.

     

    Basic technical aptitude for AV systems and office equipment.

     

    Ability to lift up to 50 lbs and perform physical tasks as required.

    Come Create at Ricoh:

    If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

     

    Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

    Invest in Yourself:

    At Ricoh, you can:

    + Choose from a broad selection of medical, dental, life, and disability insurance options.

    + Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

    + Augment your education with team member tuition assistance programs.

    + Enjoy paid vacation time and paid holidays annually

    + Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.