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Description

As part of People eXperience and Technology organization, the Amazon Manager Experience group’s mission is to create innovative, science-based, and inclusive products and experiences for all Amazonians to help us become “Earth’s Best Employer.” We are a team of tenured Amazonians with a diverse set of skills and experiences. We collaborate closely, bringing our expertise together to create a world-class employee experience and maintaining Amazon's peculiar culture at scale.

We are looking for a Software Development Manager (SDM) to lead an engineering group in New York City to define the vision and build the next generation of products to enable Amazon people managers. You will lead a group of engineers responsible for building front-end experiences and back-end services that build an AI-enabled experience to manage our global worldwide talent. You will be playing a pivotal role in evolving our current product experience partnering closely with Product and UX teams.

Are you passionate about developing website architectures that scale and perform at high availability? Are you passionate about front-end and back-end website software development, big data, natural language processing and AWS technologies? Are you passionate about people development, and organizational development? Do you have the customer obsession to build a highly available website experience to hundreds of thousands of Amazon employees? Come and invent with us!

As the ideal candidate you will be experienced in managing a team of software engineers, and technical program managers. You will have a proven track record of shipping complex software solutions through an agile methodology. You will have strong technical skills to dive deep and help your team make the right technical decisions for the product and the business. You will have a proven track record of managing through others and developing the career of your direct reports. You will also be a strong communicator and will have proven abilities in managing through ambiguous situations and communicating to VP level.

Key job responsibilities

* Responsible for the overall development life cycle of the solution and manage complex projects with significant bottom line impact

* Work with product managers and UX designers to develop a strategy and roadmap

* Work closely with Principal engineers and senior engineers to develop the best technical design and approach for new product development.

* Instill best practices for software development and documentation, assure designs meet requirements, and deliver high-quality work on tight schedules.

* Project management - prioritization , planning of projects and features, Stakeholder management and tracking of external commitments

* Operational Excellence - monitoring & operation of production services

* Career management and development of direct reports

A day in the life

Start your day with the team, learning about what the team plans to accomplish and helping understand any blockers that you can own and remove for your engineers.

After standups, you will find yourself either syncing with product teams on roadmap and priority discussions, sitting with your TPM and Sr. SDE on a technical design for an upcoming feature, or working with other Sr. Technical leaders on operational excellence.

Servant leadership is important, and 1:1s both within your team and outside of your team will allow you to stay on top of any development from employee career growth to upcoming launches and sprint work.

About the team

AMX builds intelligent products and services that offer a consumer grade user experience and use science to manage talent development at Amazon by embracing our leadership principles culture. Our engineering teams include big data engineering, machine learning, micro-service software development, front-end software development, and user experience design. We are building the intelligence that will enable Amazon to retain its unique “Day One” company culture whilst growing its talent base in excess of 1 million employees.

Basic Qualifications

- 3+ years of engineering team management experience

- 7+ years of working directly within engineering teams experience

- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience

- 8+ years of leading the definition and development of multi tier web services experience

- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations

- Experience partnering with product or program management teams

Preferred Qualifications

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy

- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $166,400/year in our lowest geographic market up to $287,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.