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Location:

4910 Tiedeman Road - Brooklyn, Ohio 44144

Program Duration: May 27, 2026 – August 7, 2026

What does our Internship Program offer?

Key’s Enterprise Internship is a 10.5-week program that provides meaningful work that matters, offers feedback and coaching, and creates engaging events and conversations that will spark excitement and interest in bringing one’s full-time career to Key.

Interns are involved in a host of line of business specific projects that directly impact and benefit Key’s business and strategic pillars. The program includes networking with Key teammates across all levels of the organization, a series of Learning Labs where internal and external speakers provide insight on Key’s competitive landscape, financial wellness, and professional development best practices, and an assigned mentor who shares knowledge, experience, and advice.

Job Summary

The 360 Measurement & Impact Intern will support the KeyXD team by contributing to initiatives that deepen KeyBank’s understanding of client and employee experiences through research and data analysis. This role provides hands-on experience in transforming data into insights that guide experience strategy and decision-making across the organization.

In this role, you’ll have the opportunity to build your research and analytical skills, share your perspective, and contribute to insight development, data visualization, competitive intelligence, and cross-functional collaboration. You’ll work alongside passionate advocates for experience excellence, gaining exposure to how insights shape the development of relevant and differentiated experiences across KeyBank.

Essential Functions

+ Assist in the development and delivery of primary market research projects.

+ Analyze large data sets and synthesize findings into actionable insights.

+ Create concise and compelling presentations to communicate research outcomes.

+ Collaborate with team members across KeyXD to support client and employee experience initiatives.

+ Learn and apply new research methods and tools relevant to the financial sector.

+ Perform other duties as assigned; duties, responsibilities, and/or activities may change or new ones may be assigned at any time with or without notice.

+ Comply with all KeyBank policies and procedures, including acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Education

+ Must have completed at least two years toward a four-year, undergraduate degree program with coursework in Customer Experience, Business, Hospitality, Marketing, Psychology, Mathematics, Statistics, Communications, Finance, Computer Science, or related field with an anticipated graduation in or before May of 2027.

Work Experience

+ No prior professional experience required; previous exposure to research or data analysis projects is a plus.

Skills

+ Quantitative Analysis: Ability to interpret and analyze data using statistical techniques and data mining approaches.

+ Programming for Data Analysis: Exposure to tools such as SAS, Python, R, SPSS, or advanced Excel.

+ Communication: Strong written and verbal communication skills, including the ability to present data insights effectively.

+ Problem Solving: Aptitude for applying analytical techniques to solve business challenges.

+ Collaboration: Ability to work effectively with diverse stakeholders across teams.

+ Critical Thinking: Detail-oriented with a curious mindset and eagerness to learn.

Physical Demands

+ General Office: Prolonged sitting, ability to communicate face to face in-person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

Location

The internship is open to placement in Cleveland or New York City.

Compensation and Benefits

This position is eligible to earn an hourly rate of $23 per hour. Compensation also includes a $2,000.00 Summer Internship Sign-on Bonus.

_KeyBank’s Internship and Analyst positions are not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility._

COMPENSATION AND BENEFITS

This position is eligible to earn a base hourly rate in the range of $18.00 - $22.60 per hour. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location.

Please note: While a base pay range is referenced above, this position is compensated at a fixed rate of $23 hourly and is eligible to receive a $2,000 sign-on bonus.

Please click here (https://www.key.com/about/careers/working-with-us/benefits.html) for a list of benefits for which this position is eligible.

Job Posting Expiration Date: 11/29/2025

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing [email protected].

KeyBank is an organization collectively committed to helping you unlock your potential and discover what truly drives you. Working here means sharing our purpose to help our clients, colleagues, and communities thrive. You’ll find genuinely supportive teammates, a flexible, inclusive work environment, challenging projects, accessible leaders, and opportunities to grow in your position and your career. For 200 years, Key has opened doors in our communities. Let us open one for you.