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Description We are looking for a dedicated Accounts Receivable Specialist to join our team in Southfield, Michigan. This role involves managing premium collections, payroll deductions, and customer service tasks for insurance policies associated with various railroad companies. The ideal candidate will possess strong analytical skills, exceptional interpersonal abilities, and technical expertise to thrive in a fast-paced, high-volume environment. This is a Contract-to-Permanent position, offering an excellent opportunity for career growth.

Responsibilities:

• Manage the collection of insurance premiums through payroll deductions and secure payment methods such as credit card transactions.

• Update vendor portals and maintain detailed spreadsheets to track payments and premium data.

• Respond to customer inquiries, assisting with payment issues and banking information updates in a detail-oriented and empathetic manner.

• Handle high call volumes daily, providing clear and straightforward information to clients unfamiliar with technical terms.

• Process and reconcile financial data to ensure accuracy in payment records and compliance with company policies.

• Oversee agent commission payments and verify travel expense receipts for accuracy and timeliness.

• Maintain organized documentation and ensure compliance with administrative procedures.

• Collaborate with internal teams to streamline financial processes and improve customer satisfaction.

• Communicate effectively with industry workers, building rapport and trust in a union-oriented environment.

• Adapt to new systems and technologies to enhance efficiency in daily operations. Requirements • Proven experience in accounts receivable, financial administration, or customer service roles.

• Proficiency in using Microsoft Excel, vendor portals, and other relevant financial software.

• Strong communication skills with the ability to explain complex information clearly.

• Demonstrated ability to handle high-volume tasks while maintaining accuracy and attention to detail.

• Empathetic and personable approach to customer service, particularly with blue-collar clients.

• Ability to learn and adapt quickly to new systems and processes.

• Familiarity with union environments or experience working with railroad employees is preferred.

• Background in insurance claims or financial processing is a plus.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .