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Director of Engagement and Strategy

Date Posted: Nov 4, 2025

Requisition ID: 467927

Location:

Indianapolis, IN, US, 46204

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Indiana Housing and Community Development Authority (IHCDA) :

The Indiana Housing and Community Development Authority (IHCDA) is a quasi-agency of the State of Indiana and is committed to serving the entire spectrum of housing, from homelessness to homeownership. Our charge is to provide housing opportunities, promote self-sufficiency, and strengthen communities, in order to build an Indiana with a sustainable quality of life for all Hoosiers in the community of their choice. To learn more about IHCDA visit us at: www.in.gov/ihcda.

Role Overview:

The Director of Engagement and Strategy is a multifaceted leadership role responsible for overseeing all employee administration functions while also acting as a strategic advisor and operational partner to the executive team. This individual drives a positive workplace culture and ensures organizational alignment with the company's mission and values. The Director acts as a point of contact between executive leadership, and staff. The Director serves as a key advisor and resource for managers and employees, handling complex issues, resolving conflicts, and proactively building a positive work environment.

Salary Statement:

The salary for this position traditionally starts at $75,000 but may be commensurate with education or work experience.

A Day in the Life:

+ Serve as agency liaison with SPD: Coordinate staffing matters with SPD including job postings, hiring, terminations, departures, discipline, and any other responsibilities as assigned by agency, or state, policies, or as designated by executive leadership or SPD. Act as point of contact for agency personnel issues.

+ Responsible for oversight of the agency payroll function with third party administrator.

+ Provide counsel and coaching to employees and managers on a variety of issues. Facilitate quarterly all-staff meetings and other agency-wide activities. Identify professional development opportunities and connect staff to relevant training opportunities and resources through SPD and externally.

+ Provide strategic counsel: Serve as a trusted advisor to executive leadership on complex organizational matters, including planning reorganizations, goals, strategic plan for IHCDA, and succession planning. Advise the Executive Director on organizational and administrative matters.

+ Responsible for National Council of State Housing Agencies Housing Finance Authority Factbook oversight and submission on an annual basis.

+ Responsible for overseeing implementation of IHCDA’s strategic plan and ensuring progress with said plan internally, identifying and communicating gaps and progress at agreed upon intervals.

+ Drive positive culture: Actively foster a workplace culture that is aligned with the agency’s vision, mission, and values. This includes developing programs and processes to increase efficiency, engagement, morale, and productivity.

+ Work with SPD to facilitate recruitment, IHCDA onboarding, IHCDA-specific benefits, and the performance evaluation process, in compliance with all applicable laws. Communicate with employees on matters related to their employment on behalf of the agency.

+ Resolve complex issues: Intervene in and resolve escalated employee relations issues and conflicts, working with management and employees to find constructive solutions.

+ Develop policies: Create and maintain agency handbook and IHCDA specific policies and procedures to ensure consistency, fairness, and compliance with federal, state, and local labor and employment laws.

+ Mitigate risk: Proactively identify and address potential employee relations risks, using data and insights to recommend preventative actions.

+ Ensure professionalism and customer service: Provide leadership across all departments to maintain high standards of customer service and professionalism.

+ Analyze trends and metrics to identify trends and recommend data-driven improvement initiatives.

+ Other duties as assigned.

This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

What You'll Need for Success:

+ Bachelor’s or Master’s degree in a relevant field or professional certification in a relevant field (e.g., SHRM-SCP, SPHR) is strongly preferred.

+ Minimum seven (7) years of experience in public administration or human resources is strongly preferred.

+ Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.

+ Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

+ Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.

+ Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

+ Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

+ Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

+ Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

+ Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

+ Able to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

+ Three (3) medical plan options (including RX coverage) as well as vision and dental plans

+ Wellness Rewards Program: Complete wellness activities to earn gift card rewards

+ Health savings account, which includes bi-weekly state contribution

+ Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

+ Two (2) fully-funded pension plan options

+ A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

+ 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

+ Up to 15 hours of paid community service leave

+ Combined 180 hours of paid vacation, personal, and sick leave time off

+ 12 paid holidays, 14 on election years

+ Education Reimbursement Program

+ Group life insurance

+ Referral Bonus program

+ Employee assistance program that allows for covered behavioral health visits

+ Qualified employer for the Public Service Loan Forgiveness Program

+ Free Parking for most positions

+ Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [email protected].

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