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Rates Application Analyst III or Senior

Company **Tucson Electric Power**

Location **Tucson, AZ**

Requisition ID **6165**

About Us

UNS Energy Corporation (http://www.uns.com) , headquartered in Tucson, Arizona, is a subsidiary ofFortis Inc. (https://www.fortisinc.com) , the largest investor-owned electric and gas distribution utility in Canada. Our public utility subsidiaries, Tucson Electric Power Company, UNS Electric, Inc. and UNS Gas, Inc., power our economy by providing electric and gas service to nearly 700,000 customers in Arizona.

We embrace a spirit of giving, dedicated to improving quality of life in the communities we have served for generations, and in TEP’s case, since the 1890s. We’re building a cleaner, greener grid, with more wind and solar power than ever before, while maintaining safe, reliable, and affordable service.

Your Employer of Choice

Our culture is rooted inshared core values (https://www.tep.com/careers/#values) that define how we work and who we are. Our team of innovative professionals bring their authentic selves to work each day to power our vision and make a difference.

We create opportunities for employees to thrive through:

+ **Continual growth:** In an industry changing faster than ever before, our commitment to professional growth and leadership development means we never stop challenging ourselves to explore new possibilities.

+ **Active Engagement:** We support a collaborative environment, with peer-to-peer learning and employee-driven groups that foster an inclusive culture.

+ **Total compensation:** UNS Energy Corporation also offers a competitive compensation and benefits package that includes a 401k plan with a generous company match and additional non-discretionary employer contribution for eligible employees, affordable individual and family health insurance plans, tuition assistance, life insurance, long-term disability insurance and much more.

Hear from some of our employees,here (https://youtu.be/hpknvJPLuoc) andhere (https://youtu.be/7BECywu-Re4) .

Job Description - Rates Application Analyst III or Senior

Check us out. We believe you will like it here!

Be Part of Our Story. (https://docs.tep.com/rewarding-careers/)

• **_Do you want to be part of a company culture founded on safety, teamwork, collaboration, and positive leadership?_**

• **_Do you want the opportunity to grow yourself in your current job and beyond?_**

• **_Do you want to live in the heart of the Sonoran Desert, with beautiful landscapes all around and a city immersed in culture and diversity?_**

If you answered "Yes" to any of these questions, read on. We want to know of your interest. If you apply, you are not just a number, you are a possible team member! Our culture is at the heart of our success and we are looking for talented individuals for the position of **Rates** **Application Analyst III or Senior** to bring their skills and experience to the table while enriching our already strong culture.

Position Description

The Application Analyst applies technical and business area expertise in support of enterprise information systems. Assists in implementing configuration and other changes to systems in conformance to the System Development Lifecycle (SDLC). Functions as initial point of contact for application support and executes initial diagnosis of issues. Performs quality assurance, application testing, application upgrade analysis, business process analysis and system analysis to insure optimum reliability, efficiency and application fit to the business area. Through expertise, can provide end-user training and process improvement analysis. Proficiency with an information system is similar to that of a “super user.”

Position-Related Responsibilities

+ Performs application configuration and maintenance tasks required to adjust the application to best serve the needs of the client community.

+ Analyzes and recommends resolution of system problems, helps determine a course of action, and implements approved approach.

+ Assists with problem management activities such as root cause analysis.

+ Performs initial troubleshooting and problem resolution.

+ Serves as users’ initial point of contact for problems and issues with systems.

+ Performs data quality assurance tasks needed to preserve the integrity of systems.

+ Plays key role in testing application patches, modifications and upgrades. Identifies scope of test. Identifies and executes test cases and captures/compiles results.

+ Provides ongoing guidance, training and support in the use of information technology and application systems.

+ Provides enhancement feedback to support staff to improve the usability of technology.

+ Develops in-depth business area knowledge, including their strategies and expectations of technology.

+ Works with business areas and technical support staff to troubleshoot problems related to data errors, application defects and client training.

+ Performs application requirements analysis, software specifications and review of vendors design documents as needed.

+ Works closely with internal customers to coordinate and implement changes.

+ Coordinates with various business areas to insure systems effectively support their business processes and strategies.

+ This position may provide services to affiliates of the Company subject to the UNS Energy Code of Conduct and the related Policies and Procedures.

_Application Analyst III:_

+ Serves in a functional architect role for one or more enterprise applications.

+ Provides direction and support to testing teams to validate changes and system functionality.

+ Develops strong relationships with clients to fully understand their business drivers and concerns, and actively participates in planning/strategy discussions with client teams to achieve process improvements.

+ Coordinates system changes with other support teams and business areas to maintain high system availability for the clients.

+ Leads large application development or enhancement projects and process improvement efforts.

+ Provides mentoring and support to other Analysts.

_Application Analyst Senior:_

+ Designs, writes and oversees complex functional test cases, business process scenarios and end-to-end test scripts.

+ Oversees and/or leads multiple application development or enhancement projects and process improvement efforts with varying levels of complexity and/or sensitive issues.

+ Critically evaluates project requirements and impacts to develop test plans and track progress to optimize project efficiency. Coordinates project priorities with supervisor, team members, and other IS Department groups.

+ Works closely with chosen technology track vendors to understand the vendor application roadmap and potential impact on UNS business

+ Recognized as a quality assurance expert and serves as a resource for solving complex problems; focusing on anticipating business needs and optimizing the return on IT investment.

+ Represents the business as a Subject Matter Expert for the integration of business processes and technology solutions.

+ Identifies and defines opportunities and strategies to use information technology to simplify, integrate and otherwise improve the organizations quality assurance solutions.

+ Acts as a thought leader to influence the delivery of quality assurance solutions across the organization.

+ Provides technical leadership, training, and guidance to less experienced team members and exhibit leadership qualities to department and corporation.

Knowledge, Skills & Abilities

Level III Minimum Qualifications:

+ 6 or more years of experience in enterprise application administration.

+ Able to abstract essential business requirements from clients to envision alternative solutions for the most cost effective implementation and anticipation of unstated functionality extensions, error conditions, and future scale requirements. Actively promotes optimum solutions to client teams.

+ Demonstrates deep understanding of relationship between configuration and data to identify how these affect system functionality.

+ Highly proficient at understanding the needs of clients from a business perspective.

_Senior Minimum Qualifications:_

+ Minimum qualifications of Level III plus:

+ Typically has a minimum 8 years of experience in enterprise application analysis.

+ Demonstrates ability to develop and present to customers or professional peers.

+ Demonstrates strong project management capabilities, including the ability to prioritize and meet deadlines, with emphasis on accuracy and attention to details.

+ Provides mentoring and support to other analysts.

+ Demonstrates ability to lead project teams to serve as project Test Lead.

+ Detailed understanding of the System Development Life Cycle (SDLC).

+ Demonstrates deep understanding of multiple business areas and the technology used in those areas.

+ Can look at business areas from a strategic perspective and recommend forward-thinking solutions.

+ Demonstrates leadership and innovative skills.

_Preferred Qualifications:_

+ Bachelor’s degree in Information Technology or related discipline or 4 years’ experience with products and functionality in chosen technology track.

+ 4 or more successful project implementations as Test Lead/Manager

+ Demonstrated aptitude for team leadership.

All employees are expected and required to adhere to the Company Code of Ethics and Principles of Conduct.

**Pay Rate:** Competitive pay based on qualifications and experience

All job offers are contingent on successful completion of a pre-employment drug screen and background check.

California Job Applicants -click here (https://www.tep.com/california-job-applicant-and-independent-contractor-privacy-notice/) to see our Job Applicant Privacy Notice.