• Account Field Supervisor

    Metro One Loss Prevention Services Group (Los Angeles, CA)


    Job Description

    Metro One is a rapidly growing company currently hiring a Field Security Supervisor. We are looking for a strong supervisor to build a great client partnership who will be responsible for overseeing and coordinating the security operations of a specific client and will supervise a site or multiple field locations. This role ensures the safety of personnel, property, and assets, while enforcing company policies and security procedures.

    Benefits Package:

    + Competitive compensation based on experience

    + Car Allowance

    + Health, Dental, and Vision offered

    + Opportunity for growth

    Key Responsibilities

    + Supervision: Manage and oversee 30+ Loss prevention security guards throughout several sites within the Los Angeles territory.

    + Patrolling: Conduct regular site inspections and patrols to identify and correct security risks. Enforce Metro One LPSG Uniform Policy.

    + Incident Management: Ability to i ssue verbal or document disciplinary warnings to Security Officers for attendance, uniform issues, etc. Respond to and document security incidents, accidents, or breaches.

    + Training: Host weekly classes to train new hires to keep up with the demand. Train and mentor security staff on company protocols, emergency response, and communication standards.

    + Reporting: Work closely with Performance Manager to exceed service levels and submit regular updates to security management.

    + Coordination: Work closely with law enforcement or emergency services when necessary.

    + Compliance: Ensure all security operations comply with local laws, regulations, and company standards.

    + Recruitment: Ability to interview in groups or 1:1s and make candidate selections based on the client needs. Participate in weekly hiring events with the Talent Acquisition team.

    + Assist with all other operational needs with the Performance Manager.

    Skills and Qualifications

    + Strong leadership and communication abilities

    + Knowledge of safety and emergency procedures

    + Ability to manage teams and handle high-pressure situations

    + Proficiency in report writing and incident documentation

    + Technical familiarity with technology, surveillance systems, alarms, and radios

    Requirements

    + Education: High school diploma or equivalent degree in criminal justice or security management

    + Experience: 3–5 years experience in security loss prevention, military or law enforcement - REQUIRED

    + Certifications:

    + Active Security guard license

    + Valid CA Drivers License

    Requirements