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Department: Emergency, Triage, and Outpatient

Schedule: Full-Time, Variable Shifts (including weekends and holidays)

Compensation: $20- $ 26 per hour, based on skill set and experience.

About VCA West Los Angeles

VCA West Los Angeles Animal Hospital is one of the largest and most advanced veterinary hospitals in the country. Our hospital provides 24/7 specialty and emergency care and is home to board-certified specialists across multiple departments, including Surgery, Internal Medicine, Neurology, Oncology, Cardiology, and Critical Care. We are dedicated to delivering exceptional patient care and an outstanding client experience through teamwork, compassion, and medical excellence.

About the Role

We are seeking an organized and compassionate Emergency Doctor’s Assistant (EDA) to join our Emergency and Critical Care (ECC) team. The EDA plays a key role in supporting our receiving doctors, improving workflow efficiency, and ensuring clear communication between the medical team and our clients.

This position is ideal for someone who thrives in a fast-paced, collaborative environment and enjoys helping both people and pets during their most critical moments.

What You’ll Do

+ Partner directly with receiving emergency doctors to streamline patient flow and daily caseloads.

+ Create and maintain SmartFlow sheets for incoming patients to ensure a smooth transition to Critical Care.

+ Support client communication, including updates, treatment discussions, and consent coordination.

+ Assist doctors in preparing and reviewing treatment estimates and entering charges in WoofWare.

+ Monitor treatment progress and ensure all medical orders are completed and documented accurately.

+ Communicate effectively with technicians, assistants, and CSRs to keep cases organized and on schedule.

+ Participate in rounds and contribute to improving efficiency and continuity of care across shifts.

What We’re Looking For

+ Minimum 1 years of experience in a veterinary hospital (emergency or specialty experience preferred).

+ Strong knowledge of veterinary medical terminology and hospital workflows.

+ Excellent communication, multitasking, and organization skills.

+ Experience with SmartFlow and WoofWare preferred.

+ Professional, calm, and compassionate demeanor in a fast-paced environment.

Why Join VCA WLA

+ Be part of a renowned emergency and specialty hospital with a collaborative, team-based culture.

+ Work alongside board-certified criticalists and experienced emergency clinicians.

+ Access to advanced equipment and ongoing training opportunities.

+ Competitive compensation and comprehensive benefits (medical, dental, vision, 401(k), CE support, and more).

+ Career development pathways to grow within the hospital.

If you’re passionate about supporting high-quality patient care, thrive in a fast-paced emergency environment, and want to be part of a team that truly makes a difference.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com