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LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

THE ROLE

The General Manager is responsible for effectively and profitably managing and directing all day-to-day aspects of the venue’s operations including, but not limited to, concessions, retail, catering, and premium services. The GM functions as the primary strategic business leader of the property with responsibility for all aspects of hospitality and managing the operation, including guest experience, event innovation, financial performance, sales, and revenue generation and delivering a return on investment to key stakeholders. Ensures implementation of the level of hospitality associated with Legends with the objective of exceeding guest expectations and increased profits. Holds property leadership team accountable for strategy execution and guides their individual professional development.

ESSENTIAL RESPONSIBILITES

+ Upholding Legends’ standards for quality and performance in all phases of the food and beverage operations.

+ Constantly innovating the guest experience – food, service, communications, etc. Balancing creativity with practical implementation.

+ Managing the operational budget, monthly P&L statements, and ensuring all financial reporting is accurate.

+ Maintaining strong, collaborative working relationships with the client and business partners.

+ Conduct weekly F&B update meetings (or as necessary.

+ Responsible for handling and engaging all client communications as it pertains to food and beverage services requested by Pechanga Arena.

+ Lead a cohesive management team, including developing talent, promoting from within, coaching, and performance management.

+ Develop annual operational budgets that result in a fiscally sound operation – including labor projections, product levels and pricing.

+ Hold all department managers accountable for timekeeping and schedules for all Legends hourly staff,

+ Responsible for timely and accurate reporting of monthly inventory, accounts payable and accounts receivable for all departments.

+ Preparing, verifying, and submitting financial reports and monthly projections as required.

+ Working closely with all sub-contractors and non-profit organizations to ensure all standards are met and terms of the contract are followed.

+ Ensuring unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol, foodservice, OSHA, payroll, employment and EEO guidelines.

+ Work closely with vendors and distributors in the procurement of product and equipment necessary to execute events.

+ Responsible for managing the repair and renewal of all assets of operation such as uniforms, foodservice equipment, and points of sale equipment

+ Responsible for participating in event production meetings and disseminating imperative information to the management team.

+ Accountable for establishing and maintaining proper safety and sanitation procedures as well as creating a working relationship with local health officials and department of alcohol beverage control officials

+ Ensuring proper operational condition of all food service equipment.

+ Performing additional related duties, tasks and responsibilities as required.

+ Accountable for executing all contract terms.

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

+ The ideal candidate will have a bachelor’s degree with a minimum of 10 years management experience in the contract foodservice industry, preferably in for a sports and entertainment venue.

+ Ideal candidates must have experience in high volume, foodservice operations, preferably in concessions or premium services for a sports/entertainment venue, with experience overseeing the sale of alcohol.

+ Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.

+ Previous P&L accountability and/or contract-managed service experience preferred.

+ Proficiency in Microsoft Word, Excel, and PowerPoint and POS Systems is required.

+ Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills.

+ Must be flexible to work a none traditional schedule including nights, weekends, and holidays.

+ This position requires that the person be highly organized, self-motivated individual who can work independently.

+ Must have strong leadership skills, with excellent oral and written communication skills.

+ Supervises all team members by assigning and directing work. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

COMPENSATION

Competitive salary range of $110,000 - $125,000 plus bonus, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.