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We anticipate the application window for this opening will close on - 29 Nov 2025

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. In-person exchanges are invaluable to our work. We're working onsite 4 days a week as part of our commitment to fostering a culture of professional growth and cross-functional collaboration as we work together to engineer the extraordinary. In your role, you may work from the following Medtronic sites:

• Mounds View, Minnesota • Danvers, Massachusetts

• Lafayette, Colorado • Irvine, California (UCI)

• Jacksonville, Florida

• Rice Creek, Minnesota

This role will require up to 10% of travel to enhance collaboration and ensure successful completion of projects.

The Global Salesforce Commercial Platforms IT team at Medtronic is a strategic, globally distributed organization dedicated to delivering scalable, high-impact Salesforce solutions that enable commercial excellence across the Americas, EMEA, and APAC regions. We collaborate closely with business units and enterprise functions to support the full Salesforce delivery lifecycle—from demand intake and solution architecture to deployment, governance, and continuous improvement. Our team fosters a culture of agile innovation, cross-functional collaboration, and human-centered design, empowering commercial teams through transparent processes and community-driven practices.

As a Principal Salesforce Solution & Platform Architect, you will serve as a strategic technical advisor, driving the expansion and optimization of Salesforce capabilities across Medtronic’s global commercial ecosystem. You’ll collaborate with internal business and IT partners to define and implement best practices for Commercial Enablement solutions, ensuring scalable, sustainable designs that minimize technical debt and align with enterprise architecture standards. This role blends technical leadership and hands-on solutioning—requiring strong problem-solving skills, organizational agility, and the ability to coach teams toward a unified, future-ready platform. The ideal candidate is a detail-oriented architect who thrives on solving complex challenges, leading cross-functional initiatives, and delivering impactful outcomes in a fast-paced, global environment.

We believe that when people from different cultures, genders, and points of view come together, innovation is the result —and everyone wins. Medtronic walks the walk, creating an inclusive culture where you can thrive. Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communications to achieve long-term sustainable impact.

Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world.

Bring your talents to an industry leader in medical technology and healthcare solutions – we’re a market leader and growing every day. You can be proud to be a part of technologies that are rooted in our long history of mission-driven innovation. You will be empowered to shape your own career. We encourage and support your growth with the training, mentorship, and guidance you need to own your future success. Together, we can transform healthcare. Join us for a career in IT that changes lives. Medtronic is committed to fostering a diverse and inclusive culture. Check out the accomplishments of our Women in IT group! http://bit.ly/MedtronicWomeninIT

CAREERS THAT CHANGE LIVES

+ Be a thought leader on the Global Salesforce Commercial Platforms IT team and beyond.

+ Responsible for owning the business requirement gathering/documentation as well as overall design and configuration of the solutions.

+ Work independently or as part of a delivery team to implement new experience solutions and set them on journey for success and scalability with Salesforce products.

+ Provide thought leadership and architectural guidance on implementation with our key partners, particularly focusing on optimization of Salesforce solutions.

+ Translates business requirements into well-architected solutions that best leverage the Salesforce platforms and products.

+ Provide detailed level of effort estimates for proposed solutions, Articulate the benefits and risks to a solution’s feasibility and functionality.

+ Provide hands-on, expert-level technical assistance to Salesforce admins and developers.

+ Coach and mentor junior technical and functional team members.

+ Assist internal Commercial Business and IT partners with enhancing or expanding their current implementation of Salesforce.

+ Lead business and technical design workshops our internal partners’ Commercial processes and create scalable, sustainable solutions following Salesforce best practices.

+ Conduct Discovery sessions to interpret and deeply understand business requirements while documenting those details in a through and interpretable fashion.

+ Lead Design sessions by evaluating and translating business needs to advise a best practice design of the Salesforce platform/features which will satisfy the internal partners’ requirements.

+ Document Design recommendations into a requirement design workbook which can include workflow diagrams, data mapping/models, business process details, etc.

+ Maintain a deep understanding of Salesforce products to be a trusted thought leader and advisor with your partners.

+ Configure the Salesforce platform per design specifications and conduct enablement sessions to the Commercial Enablement teams.

+ Support creation of user acceptance test scripts and execution UAT activities to ensure business requirements are fully met.

+ Proactively identify and escalate potential issues/risks and partner with stakeholders for mitigation/resolution.

+ Participate in establishing best practices, templates, policies, tools, and partnerships to expand and mature capabilities of the internal teams.

+ Supporting projects through the solution design phases working closely with the Business and IT developers, maintaining the overall Solution Architecture framework and direction to support Commercial Enablement team. This role will also extend to working with partners on new Salesforce product evaluations and recommendations.

**MUST HAVE** (Minimum Qualifications)

+ Bachelor’s degree

+ 7+ years of experience with a bachelor’s degree or 5+ years of experience with an advanced degree

**NICE TO HAVE** (Preferred Qualifications)

+ Strongly Preferred:

+ Previous Medtronic experience

+ 5 **+** years of Salesforce experience

+ Experience working as an architect, solution engineer, IT consultant or developer in a customer facing role that provided differentiated software technology solutions.

+ Ability to understand and document business requirements as well provide predictive recommendations by actively listening and asking probing questions.

+ In-depth knowledge and experience with successfully managing enterprise software application implementations with waterfall and agile methodologies.

+ Experience with spearheading initiatives with cross-functional teams on several concurrent projects.

+ Record of professional achievements with a track record of delighted, successful, and satisfied customers.

+ Ability to create structure in ambiguous situations, and design effective processes.

+ Experience in working with complex, multi-divisional, multi-geographical partners.

+ Passion to be an expert on the Salesforce ecosystem and for being part of a fast-growing Global IT organization.

+ Ability to work and stay connected with various internal and external cross-functional teams.

+ Thrive in a fast-paced environment with ability to prioritize and multi-task.

+ Self-motivated and director; Fast learner.

+ Ability to work in a dynamic environment in which the requirements are not always well defined and priorities change frequently.

+ Strong communication, presentation, consultative and leadership skills.

+ Strong interpersonal and presentation skills with strong verbal and written communication.

+ Comfortable in supporting and working with global partners across many time zones.

+ Deep understanding of CRM (Salesforce, Siebel, Dynamics 365) architecture and administration.

+ Functional understanding of data analysis and database architecture (SQL and NoSQL structures).

+ Experience leading complex technology deployments, including with a diverse non-technical audience.

+ Proven ability to manage multiple projects at once and deliver for internal and external stakeholders.

+ Proven ability to learn new skills and technology quickly and independently.

+ Experience defining the system architecture landscape, identifying gaps between current and designed end-states, and delivering a comprehensive solution that will enable achievement of the designed business outcomes.

+ Strong understanding of the Salesforce product suite, including Health Cloud, Sales Cloud, Service Cloud, Marketing Cloud, Community, as well as Agentforce.

+ Hands-on configuration experience with Salesforce.

+ Understanding of when to apply Apex, Visual Force, and other customization options within the Force.com platform.

+ Experience in enterprise-level Salesforce projects using both waterfall and agile software development methodologies.

+ Strong knowledge of Data management and Analytics.

+ Experience with integrations, data models, and data structures.

+ Proven ability to design and optimize business processes and integrate business processes across disparate system.

+ Solid understanding of environment management, release management, code versioning best practices, and deployment methodologies.

+ Hands-on at least 2 years of Consulting or related experience.

+ Work with enterprise and technical architect(s) to provide a consensus-based enterprise solution that is scalable, adaptable and in synchronization with ever changing client needs

+ Experience integrating Salesforce with different business systems, as well as working with integration tools (ETL, CPQ, marketing automation, analytics, etc.)

+ Strong Salesforce to external system integration (using APOs and IPaaS tools like MuleSoft, Informatica Cloud, WebMethods, Kafka, etc.)

+ Experience managing offshore development resources in a particular technical area (those being configuration, customization, data migration, integration)

+ Experience with Salesforce single-org deployments and multi-org consolidations

+ Coding experience and a willingness to work with or demo code-centric solutions (APEX, Java, C#, JavaScript, Python, Ruby, or other modern languages)

+ Web based and mobile application development and architecture

+ Active Salesforce certifications or ability to achieve relevant certifications upon hire (Administrator, Platform App Builder, Sales/Service/Marketing/Health Cloud Consultant, Application Architect, Integration Architecture Designer, Sharing and Visibility Designer, Integration Architecture Designer, Agentforce Specialist, etc.)

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):$129,600.00 - $194,400.00

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans (https://www3.benefitsolver.com/benefits/BenefitSolverView?page\_name=signon&co\_num=30601&co\_affid=medtronic)

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com) .

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here (https://www.medtronic.com/content/dam/medtronic-wide/public/united-states/employee-support-services/careers/la-county-legal-notice.pdf) a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will…

+ **Build** a better future, amplifying your impact on the causes that matter to you and the world

+ **Grow** a career reflective of your passion and abilities

+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These commitments set our team apart from the rest:

**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

**Better outcomes for our world** . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .

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