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Job Description

Insight Global is looking for a Sr. Software Engineering Manager to join one of the world's largest online payments companies based in San Jose, CA. This company has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, the company empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

They operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. They help merchants and consumers connect, transact, and complete payments, whether they are online or in person. This company is more than a connection to third-party payment networks. They provide proprietary payment solutions accepted by merchants that enable the completion of payments on their platform on behalf of their customers.

They offer their customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. They enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, company branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Their products also make it safer and simpler for friends and family to transfer funds to each other. They offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. They also help merchants connect with their customers, process exchanges and returns, and manage risk. They enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Their beliefs are the foundation for how we conduct business every day. They live each day guided by their core values of Inclusion, Innovation, Collaboration, and Wellness. Together, their values ensure that they work together as one global team with their customers at the center of everything they do – and they push them to ensure they take care of ourselves, each other, and their communities.

This job manages multiple projects, sets operational targets, ensures project delivery, resolves complex technical situations, creates roadmaps, applies analytical thought, and collaborates with stakeholders.

Essential Responsibilities:

Manages multiple projects through direct reports and may directly manage individual software development projects. Ensures project delivery through supervision of costs, methods, and staffing

Sets operational targets that impact their group and drives operational rigor around engineering KPIs such as unit test coverage, uptime/resiliency targets, execution velocity

Responsible for the delivery of projects and continuous improvement that impact up to three domains

Leads the effort in resolving highly complex or unique technical situations that impact business success or addresses future concepts, products, or technologies

Creates the roadmap for multiple scrum teams. Responsible for turning a high-level operational strategy into a well-defined resourcing plan

Demonstrates perseverance in pursuing difficult, complex, or ambiguous goals or problems, applying advanced analytical thought and judgment.

Collaborates with direct team, managers in org, stakeholders, managers in other orgs and business stakeholders.

Salary range: $240,000 - $260,000

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.

Previous management experience

Technical Mastery:

8+ years hands-on experience in Java backend development

Proven expertise in Big Data ecosystems (Hadoop/Spark/Flink)

Working knowledge of AI/ML implementations

Strong grasp of software design patterns and algorithms

Cloud-native development experience (AWS/Azure/GCP)

People Leadership:

3+ years managing teams of <20 members, including performance reviews and career development

Experience in conflict resolution and fostering team cohesion in hybrid/remote settings

Ability to mentor junior engineers and scale high-performing teams

Strong emotional intelligence to navigate diverse team dynamics