"Alerted.org

Job Description

We are searching for a dynamic Enterprise Architect to join our team to help support and facilitate our growth and expansion of services.

Our Enterprise Architect will play a key role in identifying business needs using both external factors (such as competitors) and internal factors (such as the company's IT landscape).

Will be required to strategize to manage legacy and cloud systems, replace obsolete software, define standards and integration patterns, and lead migrations to support business operations across each department.

Key Responsibilities:

• Evaluate technology strategy, organization, business applications, and infrastructure.

• Advise on enterprise architecture landscape, including technology, information, data, security, and integration

• Create solution blueprints and prototypes for intelligent automation across CCM workflows

• Guide the adoption of foundation and large language models to accelerate

• Establish best practices for the deployment, testing, monitoring, and governance of artificial intelligence solutions

• Work closely with development teams to ensure that AI systems are integrated securely and effectively within our technology stack

• Participate in vendor evaluation and AI tooling strategy

• Create target-state solution architectures and perform assessments and gap analysis needed to effectively implement them

• Provide hands-on development as required to achieve business objectives

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 7+ years of experience in software architecture or enterprise solution design

• 3+ years of experience with cloud-based platforms (AWS preferred)

• Experience implementing AI/ML use cases within enterprise applications (intelligent document processing, predictive automation, natural language processing)

• Strong knowledge of ML-Ops principles, AI model lifecycle, and AI integration patterns

• Knowledge of current AI trends and components (RAG,MCP,etc)

• Excellent communication and collaboration skills • Bachelor’s Degree or higher in Computer Science, Information Technology, or related fields

• Experience in the CCM industry or with CCM platforms (Quadient, OpenText, Smart Communications)

• Experience in data architecture or ETL pipeline design

• .NET development background

• Hands-on experience with AWS services such as Bedrock, Glue, Lambda, and API Gateway.