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LiveRamp is the data collaboration platform of choice for the world’s most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases—within organizations, between brands, and across its premier global network of top-quality partners.

Hundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements.

LiveRamp is the data collaboration platform of choice for the world’s most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases—within organizations, between brands, and across its premier global network of top-quality partners.

Hundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements.

You will:

+ _Own Value Realization & Adoption_

+ _Ensure products purchased are being utilized and that client is receiving business value (and can articulate the ROI story)_

+ _Primary Account Owner / Client POC_

+ _Responsible for QBR planning, holistic account strategy, and cross-team collaboration with larger account team_

+ _Leads Renewals & Risk Mitigation_

+ _Leads renewal strategy and execution_

+ _Proactively identifies risks at least 6 months in advance_

+ _Drive Overall Revenue Growth_

+ _Identify upsell and expansion opportunities for CL_

+ _Spearheads data monetization strategy to drive variable revenue growth_

_About you:_

+ _Strong leadership capabilities:_

+ _Ability to steer a group of internal stakeholders towards a common objective_

+ _Motivating and project managing internal stakeholders_

+ _Strong organizational capabilities_

+ _Ability to plan ahead for what you need to do_

+ _Are you able to anticipate multiple outcomes and plan for each scenario (Chess)_

+ _Resourcefulness_

+ _Ability to source/obtain information that you don’t inherently possess_

+ _Ability to navigate disparate internal and external resources_

+ _Not easily swayed from getting information necessary_

+ _Tact and presence:_

+ _Able to prepare for a C level conversation (bonus: familiarity with NPV, IRR, ROI)_

+ _Ability to craft & present summary of value delivered from customer's perspective_

+ _Strategic insight_

+ _Able to demonstrate an understanding of clients’ business goals and objectives, and ensure our solutions are aligned with their success criteria._

+ _Track record of Identifying opportunities for upselling and cross-selling to achieve revenue growth targets._

+ _Strong Relationship & Empathy_

+ _Ability to digest how product/process change might impact customer’s business_

+ _Ability to communicate why change is disruptive and empathize with customer_

+ _Bonus: Ability to provide recommended adjustments to change based on customer & potential other customers_

_Preferred Skills:_

+ _Enterprise B2B SAAS CSM experience, with specific emphasis on Data analytics, Cloud, Collaboration or Identity, or Media Planning Experience_

+ _Minimum of 2-3 yrs as CSM/Account Director, or 5+ years customer facing role_

+ _History of growth in seniority of roles or size of accounts preferred_

+ _Must have experience with accounts $2M+ in ARR, or negotiation and project management skills_

+ _Nice to have experience in managing 3-5 highly strategic accounts_

+ _Or have experience managing 20+ $500k+ accounts at once_

+ _Familiarity with LiveRamp and its role in ecosystem, either from brand client or platform side_

+ _Familiarity with Clean Room solutions, Measurement and/or Collaboration use cases_

+ _Familiarity with Salesforce or other CRM Software_

+ _Experience drafting QBRs, executive summaries_

+ _Experience managing renewals and partnering with Sales on upsells/cross-sells_

+ _Nice to have:_

+ _Internship experience during college prior to entering the workforce_

+ _Multiple roles across adtech/martech either on Sales side or Buy side (Brand/Agency)_

_This role will be in office 2 days a week in Seattle, San Francisco or New York City._

_The approximate annual base compensation range is_ $113,500 - $133,500 _. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, geography, as well as internal equity among our team._

_Benefits:_

+ _People: Work with talented, collaborative, and friendly people who love what they do._

+ _Fun: We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues._

+ _Work/Life Harmony: Flexible paid time off, paid holidays, options for working from home, and paid parental leave._

+ _Comprehensive Benefits Package: LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives. Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more._

+ _Savings: Our 401K matching plan—1:1 match up to 6% of salary—helps you plan ahead. Also Employee Stock Purchase Plan - 15% discount off purchase price of LiveRamp stock (U.S. LiveRampers)_

+ _RampRemote: A comprehensive office equipment and ergonomics program—we provide you with equipment and tools to be your most productive self, no matter where you're located_

_More about us:_

_LiveRamp’s mission is to connect data in ways that matter, and doing so starts with our people. We know that inspired teams enlist people from a blend of backgrounds and experiences. And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong. Connecting LiveRampers to new ideas and one another is one of our guiding principles—one that informs how we hire, train, and grow our global team across nine countries and four continents. Click_** **here (https://liveramp.com/diversity-inclusion-belonging/)** **_to learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp._

_LiveRamp is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance._

**California residents** : Please see our California Personnel Privacy Policy (https://liveramp.com/privacy/california-personnel-privacy-policy/) for more information regarding how we collect, use, and disclose the personal information you provide during the job application process.

**To all recruitment agencies** : LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.

\#LI-AH1

Benefits:

+ People: Work with talented, collaborative, and friendly people who love what they do.

+ Fun: We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.

+ Work/Life Harmony: Flexible paid time off, paid holidays, options for working from home, and paid parental leave.

+ Comprehensive Benefits Package: LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives. Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.

+ Savings: Our 401K matching plan—1:1 match up to 6% of salary—helps you plan ahead. Also Employee Stock Purchase Plan - 15% discount off purchase price of LiveRamp stock (U.S. LiveRampers)

+ RampRemote:A comprehensive office equipment and ergonomics program—we provide you with equipment and tools to be your most productive self, no matter where you're located

More about us:

_LiveRamp’s mission is to connect data in ways that matter, and doing so starts with our people. We know that inspired teams enlist people from a blend of backgrounds and experiences. And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong. Connecting LiveRampers to new ideas and one another is one of our guiding principles—one that informs how we hire, train, and grow our global team across nine countries and four continents. Click here (https://liveramp.com/diversity-inclusion-belonging/) to learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp._

LiveRamp is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.

**California residents** : Please see our California Personnel Privacy Policy (https://liveramp.com/privacy/california-personnel-privacy-policy/) for more information regarding how we collect, use, and disclose the personal information you provide during the job application process.

**To all recruitment agencies** : LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.

We are proud to be an equal employment opportunity and affirmative action employer. We believe in diversity and do not discriminate based on race, color, religion, sex, age, national origin, veteran status, sexual orientation, gender identity, disability, or any other basis of discrimination prohibited by law.