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Epic AMS Lead
- HTC Global Services Inc (Troy, MI)
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Make a difference
HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.
At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.
Epic AMS Lead
Lead. Advise. Shape the Future of Epic Services.
HTC Global Services is expanding our Epic Healthcare Services practice — and we’re looking for an Epic Applications Manager (AMS Lead) to help lead the charge. This is a strategic leadership and SME role, serving as the right hand to the Vice President of Clinical AMS (EHR Practice Head) and guiding a small but powerful team of Epic experts. You’ll drive the vision, structure, and delivery model that powers HTC’s Epic Application Managed Services (AMS) offering — ensuring excellence in implementation, optimization, and long-term client success.
If you’re an Epic leader who thrives on building teams, shaping strategy, and partnering with clients to modernize healthcare systems, this is your opportunity to lead from the front.
What You’ll Do
• Act as HTC’s Epic Subject Matter Expert (SME) — advising clients and internal teams on Epic strategy, roadmap, and optimization. • Partner directly with executive leadership to align Epic capabilities with business growth (new facilities, service lines, acquisitions). • Provide hands-on leadership and mentorship to our Epic AMS team, driving delivery quality, governance, and innovation. • Lead strategic Epic initiatives — from RFP participation and solution design to execution and long-term AMS model maturity. • Oversee system upgrades, change management, and proactive issue resolution to ensure operational stability. • Shape talent strategy: recruit, develop, and retain top Epic professionals. • Represent HTC in client discussions as a trusted technical and strategic p
What You’ll Bring
• Strong history of success with Epic experience, with prior experience in a leadership or mentoring or AMS management role. • Active Epic certification(s) (multiple module certifications strongly preferred). • Deep knowledge of Epic methodologies, governance, and the full Epic product catalog. • Proven success leading Epic AMS, optimization, or multi-entity support programs. • Experience advising healthcare systems, consulting firms, or Epic Systems directly. • Strong strategic thinking, communication, and client-facing skills. • Bachelor’s degree or Master’s preferred. ITIL, PMP, or Epic TS certification a plus.
Why Join HTC At HTC, you’ll join a global organization known for innovation, integrity, and impact. You’ll be part of an expanding healthcare practice where your Epic expertise directly shapes the business, influences clients nationwide, and positions you for long-term leadership growth. Make your next move matter — lead the evolution of Epic Managed Services.
Our success as a company is built on practicing inclusion and embracing diversity. HTC Global Services is committed to providing a work environment free from discrimination and harassment, where all employees are treated with respect and dignity. Together we work to create and maintain an environment where everyone feels valued, included, and respected. At HTC Global Services, our differences are embraced and celebrated. HTC is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce. HTC is proud to be recognized as a National Minority Supplier.
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