"Alerted.org

Job Title:** **Administrative Assistant (Customs / Office Clerk)

**Location:** Ogdensburg, NY

**Employment Type:** Full-time | On-site

**Pay Range:** $23.00 – $30.00 per hour

**Schedule:** Monday – Friday, 8:30 AM – 5:00 PM

About Us:

We are a well-established provider of **customs brokerage** , **third-party logistics (3PL)** , and **eCommerce fulfillment solutions** for Canadian and U.S. companies. Since 1953, our organization has remained a **family-owned business** built on integrity, personal service, and strong customer relationships. Our success and continued growth are driven by our dedicated team’s ability to deliver accountable, efficient, and effective service.

Position Summary:

We are seeking a **motivated, detail-oriented Administrative Assistant I** to join our **Ogdensburg, NY** office. This **entry-level clerical role** supports customs, logistics, and fulfillment operations. The ideal candidate is organized, accurate, and thrives in a fast-paced environment while maintaining strong attention to detail and customer service.

As a **Customs/Office Clerk** , you’ll play an important role in ensuring the smooth flow of cross-border shipments by preparing import documentation, supporting supply chain activities, and assisting with daily office operations.

Key Responsibilities:

+ Prepare, review, and submit **import and customs documentation** accurately and on time

+ Communicate with customers and carriers to **support cross-border shipments** and supply chain needs

+ Perform **data entry** and maintain accurate electronic and paper records

+ Assist with **eCommerce fulfillment** and **3PL operations** as required

+ Support general **office administrative tasks** including filing, invoicing, and customer correspondence

+ Collaborate with team members to meet **daily operational deadlines** and service standards

Top 3 Skills / Daily Responsibilities:

1. **Data Accuracy & Documentation:** Ensure precise and timely preparation of customs paperwork and entry data.

2. **Customer Communication:** Liaise with clients to provide updates, resolve issues, and deliver excellent service.

3. **Multitasking & Team Support:** Balance multiple administrative tasks across customs, logistics, and fulfillment functions.

The Ideal Candidate:

+ Strong communication and interpersonal skills

+ Detail-oriented with a high degree of accuracy

+ Enjoys a fast-paced, team-oriented work environment

+ Willing to support multiple departments as needed

+ Eager to learn about customs, import/export, and logistics

+ Proficient in Microsoft Office (Excel, Word, Outlook)

+ Experience or education in **Supply Chain, Logistics, or Business Administration** is an asset (not required)

Where This Role Fits in the Organization:

This position is part of the **Customs & Logistics Operations team** , reporting directly to the **Customs Manager** . It serves as an essential support role ensuring smooth coordination between clients, carriers, and internal departments for import and logistics activities.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.