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_If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to_ Accessibility ([email protected]?subject=Accommodation%20request)

_(accommodation requests only; other inquiries won't receive a response)._

Regular or Temporary:

Regular

**Language Fluency:** English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Role will be an office centric role with strong preference to be located in one of the geographies listed on the requisition.

Drive operational strategy and governance for Small Business, ensuring risk management, compliance, and operational excellence. Partner across lines of business to optimize processes, enable digital capabilities, and support revenue growth. Lead strategic initiatives and transformation efforts that enhance efficiency, mitigate risk, and deliver superior client experiences.

Key Responsibilities:

Operational Strategy & Execution:

Develop and implement operational strategies that align with Small Business objectives, ensuring seamless collaboration with business partners and support for revenue growth.

Governance & Risk Management:

Serve as the first line of defense, providing oversight and guidance across all risk types. Ensure consistent interpretation and execution of policies and procedures with a strong focus on risk mitigation, compliance, and controls.

Process Optimization & Continuous Improvement:

Evaluate, design, and refine processes to enhance operational efficiency and effectiveness while maintaining acceptable risk thresholds.

Operational Routines & Cadence:

Oversee established operational routines that drive accountability and risk reduction in business execution.

Strategic Initiatives & Transformation:

Lead planning and execution of strategic initiatives, business change efforts, and resource investment plans. Prioritize and oversee transformational projects to achieve financial goals and unlock business potential.

Enablement & Capability Building:

Champion training, digital enablement, and operational readiness to support sustainable growth and superior client experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time:

1. Develop and maintain effective communication with aligned business leadership Team and BURM regarding activities, trends, and events pertaining to Risk, Regulatory, Audit, Compliance and Loan Review activities; promoting an internal risk culture that encourages self-identification, promoting various risk initiatives and their supporting metrics, and the maturity of various aligned business and risk committees/councils.

2. Provide oversight and governance to business regarding its control environment. Maintains operations, compliance and risk management dashboards.

3. Responsible for all issues management resolution in collaboration with partners.

4. Leads SB strategic initiatives providing project management oversight.

5. Acts as liaison to GCO partners on behalf of SB to ensure business continuity, testing and working groups are maintained.

6. Responsible for oversight to ensure that business is adhering with risk management policies, procedures, processes, and laws and regulations for aligned business; communicate/work with auditors and regulators.

7. Facilitate ongoing relationships with Legal, Compliance, Risk, and Audit partners across the Truist organization.

8. Provide holistic view on issues and remediation across the aligned business unit.

9. Develop talent and supervise the overall direction, coordination and evaluation of teammates.

10. Responsible for the oversight and project management of key strategic and transformational initiatives including prioritization, requests for funding, realization lookbacks of delivered initiatives, and regular reporting as to project status.

11. Provide leadership with evaluations of internal processes, including but not limited to staffing, marketing, funding, and pricing by leveraging greater levels of automation and fully utilize Truist’s data/analytics capabilities to optimize expense management and drive sustainable portfolio growth and profitability.

12. Specializes in change management strategy, with the aim to align people, process, and technology initiatives of a company more closely with its business strategy and vision. In turn, this helps to support and innovate new business strategies.

13. Routinely uses significant judgement on moderate-to- complex business problems.

14. Develops staff for current and long-term department needs and opportunities.

QUALIFICATIONS

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor degree in a business discipline.

2. 7+ years of experience in financial services.

3. Experience leading broad, multi-functional strategic initiatives from start to finish.

4. Strategic thinking capability with ability to execute on strategic vision.

5. Strong people leadership with ability to motivate and develop talent at all levels.

6. Excellent relationship building skills at all levels of the organization.

7. Proven ability to influence a diverse array of stakeholders.

Preferred Qualifications:

1. 10 plus years in business related experience

2. Master’s degree in business administration, finance, or accounting

3. Graduate of industry banking school(s)

**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (https://benefits.truist.com/)

. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._

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