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Water Management Field Supervisor

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Water Management Field Supervisor

Salary

$63,242.00 - $98,103.00 Annually

Location

Durham, NC

Job Type

Full time with benefits

Job Number

25-05691

Department

Water Management

Opening Date

11/03/2025

Closing Date

Continuous

+ Description

+ Benefits

+ Questions

Position Description

Work, Serve, Thrive. With the City of Durham

Advance in your career while making a real difference in the community you serve.

Hiring Range: $63,242.00 - $73,203.00

Work Day/Hours: 7:00 a.m. - 3:30 p.m.

The City of Durham’s Department of Water Management (DWM) provides critical water and sewer services to the 309,000 plus residents of Durham. In order to deliver these services, more than 375 talented, dedicated employees work to keep safe drinking water flowing throughout the City and manage wastewater effectively. We lead long-term water and wastewater planning and infrastructure development, regularly treat and test systems for environmental compliance, and engage the public in water conservation to ensure all of our customers have clean, safe water every time they turn on the tap. If you share our passion for managing vital water resources, bring your skills and talent to Durham!

This job requires a high degree of interpersonal skills with the ability to multitask, drive change, make mature judgment calls, and manage production using the computer management system. Responsible for making assignments; facilitating staff meetings; training employees; entering and reviewing work orders; maintaining time and attendance records; reviewing and creating data and reports; responding to complaints; directing crews at work locations; ensuring compliance with safety rules and regulations; performing the most complex and difficult work assignments; and ensuring that equipment is maintained. As a leader, you are also expected to develop staff through training, education, & performance management. The successful incumbent will have a mature understanding & practical application of basic leadership principles, decision making, & maturely dealing with employee relations issues.

Must be willing to work during all types of weather and participate in ongoing rotational stand-by/recall duty. Overtime is required when responding to emergencies. Staff is scheduled for ongoing rotational stand-by/recall duty.

+ Meter Services: OSHA Competent Person, OSHA Trenching/Shoring, NC Grade A Water Distribution certification, NC Grade II Wastewater Collection, and AWWA Meter Technician certifications are preferred.

+ Excavation: OSHA Competent Person, OSHA Trenching/Shoring, NC Grade C Water Distribution, and NC Grade II Wastewater Collections certifications may be preferred.

+ Distribution Systems Maintenance: OSHA Competent Person, OSHA Trenching/Shoring, NC Grade B Water Distribution certification, and NC Grade II Wastewater Collections certifications may be preferred.

Duties/Responsibilities

+ Coordinates field unit operations related to collection and/or distribution system maintenance and contract work; supervises staff including planning, assigning, and evaluating work; convenes and facilitates staff meetings; trains and coaches employees; directs crew operations at work locations; ensures that equipment is maintained; and ensures compliance with safety and applicable operational rules and regulations.

+ Performs the most complex and difficult work assignments; troubleshoots the most complex and escalated issues; and schedules repairs by outside vendors.

+ Coordinates the preparation of and/or prepares, reviews, and/or maintains reports, records, work orders, logs, and documents; updates and maintains databases and online systems; reviews work prepared by staff; identifies and resolves discrepancies; and ensures work is accurate, complete and in compliance with applicable regulations, policies, and procedures.

+ Monitors supply inventory and equipment levels; determines materials needed; researches price and vendor information; makes and/or approves procurement recommendations

+ Coordinates with vendors, contractors, City departments, and/or external agencies to order supplies; provides technical assistance; assists with planning departmental operations; assists with implementing projects; and responds to and handles escalated and the most complex customer service issues.

+ Performs other duties of a similar nature and level as assigned.

Minimum Qualifications & Experience

+ Associate’s degree or equivalent

+ Three years of equipment operation/driving experience or maintenance experience related to assignment,

+ Previous Lead or supervisory experience.

+ North Carolina Class B Commercial Driver’s License (CDL)

+ North Carolina Grade B Water Distribution

+ Must complete job related and/or safety training based on assignment, such as (but not limited to) lock out/tag out, confined space entry, ladder safety, respirator and emergency evacuations training

Please note that for Certification equivalents: Out-of-state candidates will have one year to apply, test and obtain the NC version of the certification

Additional Preferred Skills

+ OSHA Trenching/Shoring certification

+ NC Grade III Wastewater Collections certification

+ Cross Connection Control Backflow Preventer certification

+ North Carolina Class A Commercial Driver’s License (CDL)

Benefits – General Full-Time Employees

+ 12-13 paid holidays per year

+ 13 standard work days of vacation per year

+ 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement

+ 2 weeks paid military leave per year

+ Medical, dental, vision, and supplemental life insurance plans

+ State and City retirement plans

+ Short and long term disability plans

+ Paid temporary disability leave for specified conditions

+ City contribution of 13.6% into the N.C. State Retirement System

+ Paid funeral leave

+ Employee Assistance Program - personal and family counseling

+ Paid life insurance equal to annual salary

+ 48 hours for volunteer work each year*

+ 4 hours parental leave each year

+ Workman's Compensation Insurance

+ 457 Deferred Compensation Plans

Benefits - Part-Time (1,000 hours or more per year)

+ 401(k) retirement plan (5.0% of salary)

+ State retirement plan

Benefits Part-Time (Average 30 hours per week over 12 month period)

+ 401(k) retirement plan (5.0% of salary)

+ State retirement plan effective first day of the month following date of hire

+ Health insurance effective first day of the month following date of hire

+ Dental and life insurance, after one year of service

+ Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service

01

Where did you first hear about this opportunity?

+ City of Durham Website

+ Walk in

+ Job fair

+ Employee referral

+ Professional organization ***Please list the organization in "other" box below***

+ Internet posting ***Please list the specific web site in the "other" box below***

+ Craig's List

+ Facebook

+ LinkedIn

+ GlassDoor

+ governmentjobs.com

+ Monster.com

+ Indeed.com

+ Employment Security Commission

+ Magazine/Newspaper

+ Other

02

If you listed "other" above please give specific web site, organization, or publication.

03

Please select your highest level of COMPLETED education.

+ Less than a High School Diploma or Equivalent (GED, HiSET, TASC)

+ High School Diploma or Equivalent (GED, HiSET, TASC)

+ Associates Degree

+ Bachelor's Degree

+ Master's Degree

+ Doctoral Degree (PhD , Juris Doctorate

04

How many years of related equipment operation/driving experience or maintenance experience do you have?

+ No related experience

+ Less than 1 year of related experience

+ 1 year but less than 3 years related experience

+ 3 years but less than 7 years related experience

+ 7 or more years related experience

05

How many years of experience do you have in a Supervisory/Lead capacity?

+ No supervisory experience

+ Some supervisory experience but less than 1 year

+ 1 year experience but less than 3 years

+ 3 years experience but less than 5 years

+ 5 or more years supervisory experience

06

Do you have a current and valid North Carolina Commercial Driver's License (CDL) level B (or greater)?

+ Yes, I have a current and valid CDL level B (or greater)?

+ No, but I AM willing and able to obtain within 1 year of my start date

+ No, and I am NOT willing or able to obtain within 1 year of my start date

07

Do you have an NC Grade B (or Greater) water Distribution certification?

+ Yes

+ No

+ I have an out of state equivalent and understand that have one year to apply, test and obtain the NC version

08

Are you willing and able to work in a confined space?

+ Yes

+ No

09

Are you willing and able to complete job related and/or safety trainings? (such as, but not limited to, lockout/tag out, confined space entry, ladder safety, respirator and emergency evacuations training).

+ Yes

+ No

10

Are you willing and able to work weekend rotation for stand-by/recall, overtime, and/or call back for emergencies and during all types of weather conditions?

+ Yes

+ No

11

Do you have an NC Grade III (or greater) Wastewater Collections certification?

+ Yes

+ No

12

Do you have an OSHA Trenching/Shoring certification?

+ Yes

+ No

13

Do you have a Cross Connection Control Backflow Preventer certification?

+ Yes

+ No

Required Question