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Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of

Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

The Global Risk & Compliance Organization (“GRC”) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner within all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.

Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. By partnering closely with business units across the enterprise, we help deliver maximum value to our shareholders and our customers through effective risk management and oversight activities.

GRC’s Enterprise Risk Management & Risk Oversight (ERM&RO) organization is seeking a Director to join a newly created team driving Change Risk Management across American Express. This role goes beyond traditional risk governance, offering the opportunity to design and embed new change risk management processes, shape policies and standards, and build a body of knowledge that strengthens how we manage macro and micro changes across the enterprise. Success requires more than box-checking, it calls for a strategic thinker who can influence and partner with stakeholders, challenge the status quo, and help transform the way we govern risk in a dynamic, global environment.

Key Responsibilities

+ Develop, implement, and enforce an enterprise change governance and risk management framework

+ Develop and implement a methodology and process to classify change to determine required governance.

+ Develop and issue regular change governance reporting to senior leaders and/or appropriate risk committees.

+ Review and provide guidance to first line stakeholders as they develop/maintain procedures to implement the governance framework.

+ Understand relevant general laws, regulations, and standards (e.g., Heightened Standards, FFIEC, PMBOK) affecting risk management of large banks, so risk practices comply with overall regulatory frameworks and expectations.

+ Partner with senior leaders across risk, business, and technology to define risk appetite and ensure alignment with enterprise limits and thresholds.

+ Design and deliver engaging training and awareness programs for first- and second-line professionals, senior management, and the board, building organizational capability and embedding a strong culture of risk-aware transformation.

The successful candidate will have and/or be able to:

+ Deep knowledge of relevant laws, regulations, and risk management standards.

+ Strong data-driven analytical skills with experience using data to identify and manage risks at scale.

+ Exceptional problem solving, communication and influencing skills, with a track record of engaging executive stakeholders.

Required Qualifications

+ 6 years of risk management experience at large U.S. banks; or risk related management consulting firms

+ Prior experience in design, development, and implementation of risk governance frameworks (Expertise in changing governance frameworks is strongly preferred).

+ Prior experience managing regulatory exams and supervisory engagements.

+ Prior experience building and leading new risk teams in dynamic environments.

Qualifications

Salary Range: $130,000.00 to $205,000.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

* Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

**Job:** Risk

**Primary Location:** US-New York-New York

**Schedule** Full-time

**Tags** 2LOD_ERM - Enterprise Risk Management

**Req ID:** 25010332