• Account Manager

    Consolidated Electrical Distributors (Kansas City, MO)


    Summary

    Job title: Account Manager

     

    Job ID: null

     

    Department: Kansas City - RIS

    Description

    Summary:

    We are looking for an Account/Project Manager to own multiple customers’ books of business, ensure customer satisfaction, and provide sales support. The ideal candidate is customer-obsessed, organized, and has the ability to be both detail-oriented and work with a sense of urgency. Someone who is proactive, shows initiative, and is excited to be empowered and included in business goals/plans will have ample opportunity for growth within the organization.

     

    Reports to: Sales Manager

    Minimum Qualifications:

    + Previous customer service and/or administrative experience is required (1+ years strongly preferred)– retail, hospitality, restaurant, etc. preferred, but office experience will be considered as well

    + Computer proficiency is required

    + Demonstrated ability to provide high level of customer service and handle multiple priorities at once is essential

    ADDITIONAL PROFICIENCIES

    + Must have stellar multitasking and prioritizing ability, as well as a strong sense of urgency

    + Must have communication skills, both written and verbal

    + Must be organized, possess strong problem-solving skills

    + Must show initiative, self-motivation, perseverance

    Preferred Qualifications:

    + Bachelor's degree in related field

    + OR 2 years industry experience

    Working Conditions:

    Conditions vary and will include warehouse, office and external environments. Activities will include lifting, sorting, standing, possible extreme heat/cold conditions. Office work may include sitting for extended periods. May include some travel – both by car and by air.

     

    Supervisory Responsibilities: Yes

    Essential Job Functions:

    + Own and grow assigned accounts by serving as the primary contact and ensuring an exceptional, consistent customer experience.

    + Lead Industry 4.0 conversations that help customers modernize operations through connected devices, smart automation, and data-driven solutions.

    + Sell the complete Rensenhouse offering — hardware, software, services, and support — through consultative selling

    + Develop strategic account plans that identify growth opportunities, upcoming projects, and long-term customer goals.

    + Collaborate cross-functionally with specialists, inside sales, operations, and purchasing to deliver a seamless customer experience.

    + Stay current on products and technology to provide credible advice, alternatives, and modernization guidance.

    + Facilitate customer forecasting and planning to ensure supply reliability and proactive inventory alignment.

    + Support marketing and customer engagement efforts such as events, trainings, and communications that strengthen customer relationships.

     

    CED is an Equal Opportunity Employer - Disability | Veteran

    Other Compensation:

    The following additional compensation may be applicable for this position:

    + Profit Sharing

    Benefits:

    Benefits available for this position are:

    + Insurance - Medical, Dental, Vision Care for full-time positions

    + Disability Insurance

    + Life Insurance

    + 401(k)

    + Paid Sick Leave

    + Paid Holidays

    + Paid Vacation

    + Health Savings Account (HSA) and matching

    + Dependent Care Flexible Spending Account (FSA)

    + Teledoc

    + Paid Pregnancy & New Parent Leave