• HP Indigo Customer Success Engineer

    ManpowerGroup (Alpharetta, GA)


    Our client, a leading organization in the printing and manufacturing industry, is seeking a Indigo Customer Success Engineer to join their team. As a Indigo Customer Success Engineer, you will be part of the technical support department supporting customer operations. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a customer-focused mindset, which will align successfully in the organization.

     

    Job Title: Indigo Customer Success Engineer

     

    Pay Range:$30.04/Hr

     

    Contract on W2

     

    What's the Job?

     

    + Deliver expert technical service by diagnosing and repairing Indigo presses to ensure maximum performance and uptime.

    + Act as the frontline technical expert, resolving complex issues and maintaining equipment reliability at customer sites.

    + Conduct onboarding and startup visits to help customers ramp up quickly and confidently.

    + Provide on-press training and coaching to enhance operator skills and optimize press capabilities.

    + Leverage advanced Artificial Intelligence and remote diagnostic tools to proactively identify issues, troubleshoot efficiently, and improve service delivery.

     

    What's Needed?

     

    + Proven experience in technical service or support, preferably with printing or manufacturing equipment.

    + Strong troubleshooting and problem-solving skills with a customer-first approach.

    + Excellent communication and interpersonal skills to effectively train and support customers.

    + Ability to work independently and collaboratively in a fast-paced environment.

    + Reside in or be willing to relocate to the Alpharetta, GA area.

     

    What's in it for me?

     

    + Opportunity to work with cutting-edge printing technology and innovative diagnostic tools.

    + Engage in meaningful work that directly impacts customer success and satisfaction.

    + Join a supportive team committed to professional growth and development.

    + Be part of a forward-thinking organization that values diversity and inclusion.

    + Competitive pay rate with potential for future growth and advancement.

    Upon completion of waiting period consultants are eligible for:

    + Medical and Prescription Drug Plans

    + Dental Plan

    + Vision Plan

    + Health Savings Account

    + Health Flexible Spending Account

    + Dependent Care Flexible Spending Account

    + Supplemental Life Insurance

    + Short Term and Long Term Disability Insurance

    + Business Travel Insurance

    + 401(k), Plus Match

    + Weekly Pay

     

    If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

     

    About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

     

    _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

     

    ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.