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Internal Communications Strategist
- Do it Best Corp. (Fort Wayne, IN)
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Internal Communications Strategist
Level: Salary
Division / Department: Marketing/Communications Operations
Reporting to position: Communications Manager
About the Role:
As the Communications Strategist, you’ll play a pivotal role in shaping the voice and message of the independent home improvement industry leader. You’ll join a forward-thinking communications team that drives impact across the entire organization—crafting stories that inform, inspire, and align our audiences around shared goals. This independent contributor role offers the creative freedom to develop high-impact content and strategic messaging that reinforces our brand and supports independent business owners around the world. This role requires a strategic thinker with deep writing expertise and experience in the home improvement or building materials industry. If you love a challenge, excel at transforming complex ideas into clear, persuasive communication, and bring creative energy to every project, we want you on our team.
Responsibilities include…
+ Strategic messaging: Develop and execute internal communication strategies that connect team members to company priorities, strengthen culture, and reinforce the vision, business goals, and brand identity internally.
+ Executive communications: Partner with senior leaders to craft clear, authentic, and inspiring messages including speeches, talking points, videos, and announcements that inform, engage, and motivate team members.
+ Storytelling and brand alignment: Translate complex strategies, performance data, and company initiatives into compelling stories that celebrate success, build trust, and connect team members to the mission and brand story.
+ Editorial leadership: Ensure clarity, consistency, and tone alignment across all internal messaging, maintaining the highest standards of quality and accuracy in every communication.
Education and Experience…
+ Experience: 8–10+ years of professional experience in communications, public relations, or corporate storytelling, preferably within the home improvement, hardware, or building materials industry.
+ Education: Bachelor’s degree in Communications, Journalism, Public Relations, or a related field.
Skills and Abilities…
+ Exceptional writing, editing, and storytelling ability.
+ Strong strategic thinking and message development skills.
+ Ability to distill complex information into clear, actionable communication.
+ Excellent project management skills with the ability to handle multiple priorities under tight deadlines.
+ Collaborative mindset with a high level of initiative and accountability.
+ Proven success in supporting executive and corporate communications at a senior level.
Benefits available to you:
+ Full insurance benefits package including Medical, Dental, & Vision with a premium free plan available
+ Paid time off to foster work/life balance
+ Profit sharing
+ Bonus Pay opportunities
+ Retirement funding opportunities
+ Education reimbursement
+ Health club reimbursement
+ Career advancement opportunities
Please note that for this role, relocation assistance is not available. Candidates should be willing and able to work in Fort Wayne, IN without the need for relocation support. We encourage local candidates or those already planning to move to the area to apply.
About Do it Best:
Based in Fort Wayne, IN, Do it Best is the only US-based, member-owned comprehensive and fully integrated hardware, lumber, and building materials buying cooperative in the home improvement industry. With annual sales of nearly $6 billion, Do it Best serves thousands of member-owned locations across the United States and in more than 60 other countries, and is now part of the Do it Best Group, the world’s largest independent home improvement co-op. For more information, visit doitbestonline.com and follow us on Facebook (https://www.facebook.com/doitbestcorp) , Instagram (https://www.instagram.com/doitbestcorp/?hl=en) , and LinkedIn (https://www.linkedin.com/company/do-it-best-corp.) .
Culture:
Each team member is valued as a real, whole person, with their own intrinsic value and certainly not treated like a number. We do our best to support your career growth through one-on-one training, conferences, tuition assistance, mentoring and more. We also encourage authentic relationships by hosting social events and fostering a culture where you can make lasting friendships. In fact, the three aspects of careers at Do it Best that our team members value most are the culture, the compensation, and the reward.
Our Philosophy: Serving others as we would like to be served
Our Mission: Making the best even better
Our Goal: Helping members grow and achieve their dreams
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