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Senior Manager, Underwriting Model Product Support
- CVS Health (Boston, MA)
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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary
As Senior Manager, you will function as a Underwriting Model Product Support responsible for understanding PBM pricing and forecasting tools and providing business user support to resolve questions and problems. The position will also assist in the implementation and testing of model revisions and enhancements. This role is business-oriented and positioned prominently between our internal users and technology organization.
Responsibilities
+ Responds to Production Support tickets, isolates root cause, and determines path to resolution.
+ Facilitates best practice user training exercises
+ Suggests and prioritizes product improvements based on materiality
+ Communicates to business users and other ecosystem stakeholders using professional and customer service focused demeanor
+ Leverages understanding of the business to ensure product requirements are accurately captured and communicated
+ Develops tools and procedures to create efficiencies in areas such as testing and defect resolution
+ Assists with UAT and broader testing efforts to minimize future defects stemming from initial development
+ Develops financial analyses to support future modeling improvements
+ Designs technical solutions and reporting capabilities addressing Business issues and concerns.
Required Qualifications
+ 7+ years of product management, financial product development, financial/pricing analysis, and/or underwriting experience.
Preferred Qualifications
+ Pharmacy benefits management (PBM) or healthcare industry work experience
+ Experience working with IT and agile Scrum methodology
+ Strong collaboration skills and willingness to work across business units within a complex organization
+ Excellent oral and written communications skills; ability to convey complex topics in clear and concise terms.
+ Innovative mindset and ability to work outside of established boundaries
+ Results oriented with ability to keep others on task to meet defined goals
+ Experience developing complex financial solutions and working with technical audience to ensure proper implementation
+ In-depth understanding of drug pricing, healthcare markets, and financial forecasting.
Education
+ Bachelor’s degree or related professional work experience.
+ Degree related to finance, mathematics, statistics, actuarial science, business, or other data related fields preferred
Pay Range
The typical pay range for this role is:
$67,900.00 - $182,549.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 12/03/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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