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Client Services Representative
- Adecco US, Inc. (New York, NY)
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Adecco is assisting a local client recruiting for a Client Services Representative in Manhattan, New York.
+ Pay: $22.00 per hour
+ Shift: Monday – Friday 9am – 5pm
+ Location: Manhattan/New York NY; 100% Onsite
+ Temporary 6+ months
+ Weekly paycheck
Job Summary
Responsible for prompt delivery of various on-site work assignments, providing customer service and ultimately, customer satisfaction.
Responsibilities
+ Promptly informs supervisor of potential problems or customer concerns.
+ Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal.
+ Strong focus on providing good customer service.
+ Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
+ Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Shipping/Receiving, Inventory Services,
+ Attends cross-functional trainings to ensure ability to provide coverage when short-staffed.
+ Site responsibility and location of coverage may change based on client and/or division needs.
Mail/Courier Services:
+ Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail.
+ Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc).
+ Research and routes unidentified and generic mail.
+ Receives, logs, delivers and tracks messenger items.
+ Responds to customer requests.
+ Performs routine upkeep of equipment.
+ Records and tracks customer inquiries and fulfillment of requests.
Qualifications
Please note: this is a customer-facing role, and requires compliance with customer policies and protocols.
+ HS Diploma, GED, or equivalent experience required,
+ Less than one year of related experience.
+ Basic computer skills/technical knowledge.
+ Ability to multitask and prioritize in order to meet deadlines.
+ Good customer service and communication skills.
+ Ability to work with minimal supervision.
+ Ability to work OT as needed.
+ Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
+ Ability to lift up to 50lbs.
+ Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.
This Client Services Representative is being recruited for by one of our Centralized Delivery Team and not your local Branch. For instant consideration, apply today!
**Pay Details:** $22.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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