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Title: Clinical Nurse Coordinator (RN)

Department: Women’s Health Department – Sargent Drive

Reports To: Nurse Manager - Women’s Health

Summary

The Clinical Nurse Coordinator will oversee administrative clinical support for the Women’s Health Department – Sargent Drive location. The Clinical Nurse Coordinator will provide outstanding patient experience, and efficient clinical operations. The Clinical Nurse Coordinator should have a track record of creating a positive and encouraging work environment for those with whom he/she has worked.

CS-HHC’s Expectations of all Employees

+ Adheres to all CS-HHC Policies and Procedures

+ Conducts self in a manner that represents CS-HHC’s Values at all times

+ Maintains a positive and respectful attitude with all work-related contacts

+ Communicates regularly with supervisors about Departmental and CS-HHC concerns

+ Consistently reports to work on time, prepared to perform the duties of the position

+ Meets productivity standards and performs duties as workload necessitates

+ Establish relationships with collaborating organizations and volunteer groups for optimal Communication in the care of our patients.

Essential Duties and Responsibilities

+ Manage all clinical support of the Women’s Health Department – Sargent Drive location including but not limited to direct patient care, nursing visits, assisting with procedures, establishing templates and coordinating provider schedules.

+ Performs technical skills, seeking assistance as needed, according to established procedures, protocols and scope of nursing practice, care standards

+ Utilizes knowledge of dosage calculations, indications, actions, routes, and side effects for proper administration of medications. Obtains appropriate consents before administration of vaccines/other medications as appropriate

+ Exhibits an understanding of infection control principles and universal precautions when changing sterile dressings, injections, or performing any procedure that required sterile techniques

+ Evaluates and documents the effectiveness of nursing intervention and teaching by patient’s response to teaching measures, behavior outcomes, knowledge base/understanding and/or skill demonstration and ongoing reinforcement of educational process

+ Performs complete documentation responsibilities relating to patient's medical records in a timely, accurate and concise manner

+ Order medical supplies and services as needed to ensure proper functioning of the medical team.

+ Performs Urine Dipsticks/Urinalysis, Urine Pregnancy Tests and other CLIA waived tests when necessary.

+ Ensures all instruments and supplies are used properly and sterilized and stored for transport per infection prevention protocol.

+ Maintains supply inventory as required.

+ Monitors maintenance of accurate logs including but not limited to point of care testing, controls, expiration dates, refrigerators and freezers.

+ Ensure that the necessary equipment and information are available for exams.

+ Maintains regulatory readiness and participates in monthly EOC rounds in collaboration with other departments on site/per company protocol.

+ Ensure compliance with infection-control policies and protocols.

+ Complete required data collection and generate timely reports.

+ Attend and participate in departmental meetings and training sessions.

+ May load and unload equipment as necessary.

+ Proficient in navigation and management of multiple EMR and time management systems.

+ Responsible for assuming other duties as may be necessary for the efficient and effective management of CS-HHC operations.

+ Provide supervision, oversight, and collaboration of RWC medical /dental unit site coordinator.

+ Assist in standardization, development, and maintenance of competencies and clinical workflows.

+ Participate in any relevant QA/QI or Regulatory agency wide meetings/committees/audits, etc. as appropriate. (For example: EOC Rounds, QA/QI, Regulatory Readiness Committee)

+ Assist in education of staff on grant expectations and requirements and ensure compliance.

+ Collaborate with regulatory/compliance teams to ensure unit meets all regulatory and patient care standards; must be able to identify and address any quality-assurance and compliance issues.

+ Works collaboratively with interdisciplinary teams.

+ Perform billable nurse visits where applicable according to established protocols.

+ Can work autonomously within the field of practice, creating an encouraging and supportive relationship.

+ Completes government documentation as required by the Grants served

+ Provide administrative oversight and maintenance of processes for the following programs (and others as required)

+ Breast and Cervical Cancer enrollment

+ Medication Assistance programs

+ Connecticut State insurance Authorizations

+ Medication prior Authorizations

+ Project Access support

+ Yale New Haven Hospital Free Care program enrollment

+ Responsible for assuming other duties as may be necessary for the efficient and effective management of CS-HHC clinical operations.

Qualifications

Education: Must have a valid CT RN license. Current BLS required.

Experience: Two to four years of nursing experience required with Women’s Health experience strongly preferred. Case management experience strongly preferred.

Knowledge/Abilities: The Clinical Nursing Coordinator will have demonstrated excellence in a clinical nursing setting, preferably in primary care, and will ideally have experience with leadership, staffing, or quality improvement experience. Organization, flexibility, and effective communication skills are critical. The Clinical Nursing Coordinator should be able to interact effectively with all levels of staff and to create around him or herself a collaborative and supportive team atmosphere. The Clinical Nursing Coordinator will have demonstrated ability to identify and initiate departmental process improvements and set pertinent clinical goals for homeless healthcare department.

CS-HHC is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.