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Your opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

Enterprise and Operational Risk Management (EORM) empowers Schwab’s businesses to help clients Own Their Tomorrow through excellence in risk management. Our vision: uphold the highest standards, challenge the status quo, and adapt to evolving regulations and industry trends—ensuring Schwab remains competitive while prioritizing business and client needs. Our team drives strategy, change, and operational discipline with a focus on scale and simplicity. Rooted in a people-first mindset, we foster collaboration, lead with service, and live our values of belonging, respect, accountability, and trust.

As a Senior Manager, you will serve as a key strategic partner, driving alignment across the EORM senior leadership team. In this individual contributor role, you will lead the coordination of strategic initiatives, manage department updates, and oversee project and change management activities. You will develop and maintain tools, templates, and processes that enable seamless execution, ensuring consistency and efficiency across all leadership priorities.

Overview:

+ **Act as the primary liaison to EORM leadership** , driving strategic planning, managing the strategic initiative portfolio, and delivering clear progress updates to ensure alignment and accountability.

+ **Establish and standardize project management practices across EORM** , introducing robust tools, templates, and upskilling programs to enhance efficiency and ensure consistent project success.

+ **Lead the development of an executive-level view of EORM’s AI use cases** , crafting a compelling change strategy that accelerates adoption of Schwab-approved AI tools and promotes innovative ways of working.

+ **Serve as the change leader for strategic initiatives** , designing and executing change plans that foster adoption, streamline processes, and improve risk assessment capabilities.

+ **Pilot a scalable working group model for the Change Initiative Operating Model** , enabling cross-functional collaboration and faster decision-making.

+ **Champion transparency and engagement through listening tours and open feedback loops** , strengthening partnerships across the three lines of defense and driving continuous improvement.

What you have

To ensure that we have fulfilled our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have.

Required Qualifications

+ 5+ years of risk management experience in financial services.

Preferred Qualifications

+ Project Management Professional (PMP) certification and/or Change Management certification (Prosci or equivalent).

+ Demonstrates strategic thinking and meticulous attention to detail while managing complex, interdependent initiatives.

+ Proven success cultivating trusted and collaborative relationships across the organization.

+ Skilled at communicating with clarity and confidence, delivering polished, executive-level presentations that drive alignment and decision-making.

+ Previous history of influencing diverse audiences through subject matter expertise, strong business acumen, and executive presence.

+ Experience championing risk management best practices, fostering a culture of accountability and proactive compliance.

+ Strengths in strategic planning and process adoption, designing scalable frameworks and approaches to meet evolving business requirements.

+ Ability to drive innovation and continuous improvement, embracing new methodologies to optimize operations and enhance quality.

+ Capable of translating complex data and insights into clear, actionable executive summaries

+ Highly proficient in Excel and PowerPoint for compelling visual storytelling.

+ Exhibits exceptional organizational and process development skills, with a relentless focus on eliminating inefficiencies.

+ Successful history of building and nurturing authentic relationships across teams and external partners to uncover needs, identify opportunities, and strengthen collaboration.

What’s in it for you

At Schwab, you’re empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

+ 401(k) with company match and Employee stock purchase plan

+ Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions

+ Paid parental leave and family building benefits

+ Tuition reimbursement

+ Health, dental, and vision insurance

What’s in it for you:

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

401(k) with company match and Employee stock purchase plan

Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions

Paid parental leave and family building benefits

Tuition reimbursement

Health, dental, and vision insurance

Schwab is an affirmative action employer, focused on employing and advancing in employment, qualified women, racial and ethnic minorities, protected veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at [email protected] or call 800-275-1281.