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Description We are looking for a skilled Medical Receptionist/Scheduler to join our team in Boardman, Ohio. In this Contract to permanent position, you will play a vital role in providing exceptional administrative and scheduling support to ensure smooth operations in a busy medical office. The ideal candidate is detail-oriented and capable of handling sensitive patient information with the utmost confidentiality.

Responsibilities:

• Answer and route incoming calls in a timely and efficient manner, addressing inquiries and transferring calls appropriately.

• Coordinate patient appointments, verify insurance details, and provide information regarding medical services.

• Maintain accurate and up-to-date records of patient interactions and scheduling within the clinic’s database.

• Perform administrative tasks such as data entry, filing, and supporting medical coding and insurance verification processes.

• Collaborate with healthcare providers and office staff to ensure seamless communication and efficient patient care.

• Manage patient records and documentation in compliance with confidentiality and regulatory standards.

• Respond to patient check-in needs and assist with front office operations as required.

• Utilize medical terminology to effectively communicate with patients and staff.

• Ensure the reception area is organized and welcoming for patients.

• Provide excellent customer service while addressing patient inquiries or concerns. Requirements • Previous experience in a receptionist or scheduling role, preferably in a healthcare setting.

• Familiarity with patient scheduling systems and medical front office procedures.

• Strong organizational skills and ability to multitask in a fast-paced environment.

• Proficiency in Microsoft Office Suite and medical office management software.

• Basic knowledge of medical terminology and insurance processes.

• Excellent verbal and written communication skills, with a focus on customer service.

• Ability to work independently while also collaborating effectively within a team.

• Commitment to maintaining patient confidentiality and adhering to regulatory standards. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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