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Overview

At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.

What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values:

+ Clinical quality

+ Integrity

+ Service excellence

+ Teamwork

+ Accountability

+ Continuous improvement

+ Inclusion

Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Click here (https://careers.sca.health/why-sca) to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will.

Responsibilities

This is a Hybrid work schedule in Silver Spring, MD. The work schedule is Monday - Friday with a start time anywhere between 7am - 9am EST

+ Sort incoming paper mail for finance and RCM distribution

+ Sort/distribute incoming paper mail and digital correspondence from Lockbox and Sfax

+ Scan any specific patient correspondence to the patient’s chart and email a copy to the representative that handles that patient’s location/provider for review

+ Scan any prescription requests and/or provider correspondence to task providers for review in patients’ charts.

+ Print/mail claims and EOBs for professional and facility locations

+ Stamp/mail all outgoing RCM mail

+ Log refund checks received from finance department

+ Fold/mail refund checks to patients and insurance carriers

+ Scan/email any returned refund check images to representative to obtain correct mailing address, then remailing once updated.

+ Respond to email requests for correspondence mailings for representatives that are remote for all documents that cannot be emailed or faxed

+ Scan/load virtual credit card payments for professional and facility locations to folder for processing by representative

+ Scan/Load non-payment EOBs to posting folder to be completed by posters

+ Any other tasks as assigned

Qualifications

+ Excellent written and verbal communication skills

+ Excellent computer skills including Excel, Word, and RCM systems as needed.

+ Highly organized, detail-orientated, a strong work ethic, and demonstrated teamwork skills.

+ Ability to multi-task and meet deadlines.

USD $18.00/Hr. USD $20.00/Hr.