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Division Director, Division of Consumer and Community Affairs - R025345 Primary Location : DC-Washington : Employee Status : Regular Overtime Status : Exempt Job Type : Standard Work Shift: : 1st Shift : : Relocation Provided: : Yes Compensation Grade Low: : FR PAY GRADE D0 Compensation Grade High: : FR PAY GRADE D0 Minimum Salary: : $300,600.00 Maximum Salary: : $342,500.00 Posting Date : Nov 5, 2025 Position Description #LI-DNI Director, Division of Consumer and Community Affairs Summary: The Director of the Division of Consumer and Community Affairs provides overall leadership and strategic direction for the development and implementation of all facets of the Federal Reserve’s program for consumer protection, through management of the division, oversight of related Reserve Bank programs, and guidance to the Board on relevant policy and supervisory issues. The Director provides expert analysis and advice to the Board of Governors regarding all areas of responsibility assigned by the Board to the Division of Consumer and Community Affairs and has lead staff responsibility for the Board’s Consumer Protection and Community Development core function. The Director oversees the activities, operations, and resources of the division’s five branches: Consumer Protection & Supervision, Research Analytics & Engagement, Consumer Laws & Regulations; Project Management, Technology, and Administrative Services; and Program Direction. The Director also provides strategic direction and leadership to the division’s officers and managers. The Director is responsible for advancing the division’s mission and formulating and meeting the division’s annual priorities as settled on with the division’s Oversight Governor Principal Duties and Responsibilities: 1. Advises the Oversight Governor and the Board on policy and supervisory matters related to the division’s activities. 2. Provides oversight of the division’s operations, personnel, and other resources, including developing, implementing, and measuring performance against the Board’s and the Division’s strategic, annual operating & performance plan/direction. 3. Ensures that the division complies with applicable laws, regulations, directives, and internal controls. 4. Coaches and develops senior staff to high performance and for succession to key positions and provides managerial direction and strategic leadership especially to the senior officers leading and overseeing the branches of the division.  5. Fosters a Federal Reserve System perspective and supports alignment of the Division’s direction with Board and Reserve Bank functions as appropriate. 6. Manages the division’s human and financial resources in accordance with Board policies and procedures and consistent with the Board’s strategic plan and budget; formulates and implements plans to manage the division efficiently and effectively; and manages the division’s performance to achieve the Board’s management objectives 7. Oversees the program for examining, supervising, and improving state member banks’ compliance with the Board’s consumer credit regulations, coordinating supervisory efforts with the Division of Banking Supervision and Regulation, the Legal Division, and Reserve Banks’ community affairs divisions 8. Oversees the program for reviewing bank holding company and state member bank applications with respect to the Community Reinvestment Act 9. May be assigned additional responsibilities not listed. Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Education: Bachelor's degree in business administration, finance, economics, public policy or law or equivalent experience. Minimum Years of Experience: 15 years of experience and expertise in community development and investment, public and consumer financial markets, consumer supervision and protection, research on low-and moderate-income households and communities, and/or financial resilience and inclusion preferred. Demonstrated ability to get stakeholders with different objectives or views to align around common goals. Experience managing high-level complex functions, disparate organizational units and differing interests, financial planning and strategic operations. Management Years of Experience: 10 years of experience leading people, including setting strategy, establishing performance expectations, providing clear and actionable feedback, and developing people. (Please notate on your resume team size and direct report titles for each position.) Knowledge, Skills and Abilities: Strategic thinker with demonstrated strong project execution and project management capabilities, analytical skills, political savvy, and conflict mediation skills. Demonstrated experience and commitment to fostering collaboration and employee engagement. Ability to lead and manage staff and projects effectively, set priorities, assess performance, guide staff development and make budgetary recommendations. Ability to balance competing interests among a variety of clients and readily readjust priorities to respond to pressing and changing client demands.  Must be able to anticipate and meet the clients’ needs while maintaining high-quality end products. Exceptional organization savvy and agility as demonstrated by ability to manage across organizational boundaries, building high performing teams, diminishing organizational silos, strengthening teams, and facilitating effective group and team dynamics. Requires the ability to communicate effectively, both orally and in writing, with all levels of staff and management. Stakeholder Contacts: Has regular contact with all staff in the function(s) to stay connected to the pulse of the division, provide leadership, and act as a role model. Has frequent contact with senior staff and other professionals in the division, elsewhere at the Board, and the Reserve Banks regarding matters pertaining to area(s) of responsibility. Has frequent contact with members of the Board, both in discussions and through memoranda, regarding matters pertaining to area(s) of responsibility. Has frequent contact with individuals from other federal agencies, international organizations, and in the private sector regarding the subject matters in area(s) of responsibilities. Board Competencies: Decision Quality: Makes timely, thoughtful, strategic decisions Learning Agility: Takes responsibility for building organizational agility Drive for Excellence: Delivers results by developing shared vision and direction for the organization Perspective and Strategic Agility: Leads and acts with the future in mind Collaborative Relationships:  Sets the tone for collaborative organization Effective Communication:  Effectively speaks and acts on behalf of the Board Officer and Internal Management Responsibilities: Acts as responsible steward to the function(s), Division, and Board by demonstrating proficiency in the Board’s espoused competencies. Balances and mitigates key organizational and functional risks where appropriate and develops and executes sustainable risk mitigation strategies. Fosters a continuous learning culture. Exercises appropriate judgment and decision-making in complex situations. Demonstrates innovation and thought leadership relevant to future-state organizational and functional people strategies. Demonstrates strong leadership and management skills aligned to the Board’s espoused values. Keeps skills and knowledge current and aligned to best practices relative to key rules, regulations, and policies, as well as economic, political, and social trends that affect the organization. Understands near-term and long-term needs for the organization and determines how operations should be positioned to meet such needs. Demonstrates proficiency in political savvy, organizational savvy, and interpersonal communication skills. Provides guidance, coaching, and feedback to, and conducts performance reviews for managers and other direct reports and ensures same is provided to all function staff. Responsible for accomplishing approved program objectives for area(s) of responsibility within the financial and personnel resources allocated by the Board and the division's senior management. Participates in the development of the division’s strategic plan, goals, and budget. Recommends program objectives and their priorities for area(s) of responsibility. Recommends personnel actions involving promotions, reclassifications, merit increases, and reassignments or separations in area(s) of responsibility. Position Demands: Ability to exercise independent and sound judgment in establishing objectives for assigned area(s) of responsibility that provide support and services for the divisions and Board’s missions. Ability to translate customer service and organizational development theories and best practices into effective strategies for adoption in area(s) of responsibility to achieve and maintain high levels of customer service. Ability to communicate effectively, both orally and in writing, to the Board and individual members thereof, senior Board staff, other Board and Reserve Bank staff: and staff at other government agencies and in the private sector on complex and technical matters. Ability to be an effective spokesperson and advocate for the Board and the division in outside contacts, which may involve significant business dealings. Ability to operate under pressure to meet deadlines accurately and in a timely manner.   We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, or application, membership, or service in the uniformed services. Req ID: R025345