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Performance Improvement Program Manager
- Providence (Santa Monica, CA)
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Description
Partnering with nursing, providers, administration, and all caregivers, the Performance Improvement Project Manager leads and facilitates systems improvement and change management processes, assures appropriate monitoring structures for quality initiatives and action plans are in place, reassess quality initiatives and action plans as needed, and works continuously to guarantee successful implementation and long term adoption for initiatives and action plans. In addition, the Manager will facilitate, coach and advise others regarding process and systems improvement in alignment with the SWSA process improvement team. The position requires an experienced leader who can readily assimilate new technologies and ideas, manage learning and change, and create a vision for a high performance, team-based organization. The individual must actively promote a culture of continuous process improvement.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Saint Johns Health Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
+ Bachelor’s Degree in Information Systems, Communications, Adult Education, Business Administration, Nursing, or other relevant degree.
+ 2 years experience working in a quality improvement, data support analyst, and/or project management role required, preferably in a healthcare setting.
Preferred Qualifications:
+ Master's Degree in Business Administration or similar
+ Upon hire: Lean Six Sigma Green Belt or Black Belt
+ 3 years experience directly applying lean techniques and quality problem solving techniques. Experience developing and delivering educational materials in a group setting required. Clinical experience preferred. Requires the demonstrated ability to communicate both orally and in writing. Past experience in Lean, Six-Sigma, or Quality Engineering is a necessity. Understanding of both clinical and non-clinical activities as well as Quality Department experience is preferred. Strong computer skills required with experience in MS Word, Excel, and PowerPoint
+ Leadership experience in a healthcare setting.
+ Experience with clinic or healthcare QI.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act."
About the Team
The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Southern California, Providence provides care throughout Los Angeles County, Orange County, High Desert and beyond.
Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
**Requsition ID:** 396972
**Company:** Providence Jobs
**Job Category:** Process Improvements
**Job Function:** Quality/Process Improvements
**Job Schedule:** Full time
**Job Shift:** Day
**Career Track:** Business Professional
**Department:** 7006 PSJHC QUALITY ASSURE
**Address:** CA Santa Monica 2121 Santa Monica Blvd
**Work Location:** Providence Saint John's Health Ctr-Santa Monica
**Workplace Type:** On-site
**Pay Range:** $50.32 - $79.45
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
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