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The Liability Analyst reports to the Liability Manager and is responsible for managing and optimizing a portfolio of general and auto liability claims to reduce costs and improve outcomes. The successful candidate will work closely with internal stakeholders, outside defense counsel, and Family Dollar’s Third-Party Administrator (TPA), playing a crucial role in overseeing claims from investigation through resolution.

Principal Duties and Responsibilities- Primary responsibilities listed in order of importance

+ Assist Manager and Director in the oversight of general liability, auto liability and other claims to reduce costs and improve outcomes.

+ Support the TPA claims examiners and defense counsel in the management and resolution of general liability and auto liability claims.

+ Assist defense firms with responses to written discoveries and the collection of documents responsive to requests for production.

+ Assist in the management of litigation budgets, evaluating the adequacy of case reserves and advising on adjustments where necessary.

+ Provide approval authority to TPA representatives for settlement of cases and approve increases in case reserves up to assigned authority levels.

+ Review and manage investigations and discovery required to defend cases and for mediation/trial.

+ Attend claim mediations and arbitrations as required.

+ Assist with subrogation and recovery processes.

+ Assist with the coordination and preservation of data for legal holds associated with claims, litigation and investigations.

+ Stay current with key changes in the retail claims and litigation environment.

+ Special projects assigned by Manager or Director of Claims.

Minimum Requirements/Qualifications

+ 2-5 years of multi state commercial general liability (complex, litigated cases) experience with law firm, insurance carrier, third party administrator or insurance broker

+ Strong analytical skills related to investigations, claims strategies and claim reviews

+ Excellent written and verbal communications skills; ability to handle difficult situations

+ Pro-active and collaborative mindset with an ability to work in fast paced team environment, handling multiple tasks and meeting deadlines

+ Knowledge of medical terminology, medical treatment protocols, and legal proceedings

Desired Qualifications

+ Professional Insurance Designation – SCLA, ARM, CPCU, etc.

+ Experience working in a corporate risk management department

+ Retail experience

+ Risk management experience, background and/or education

+ Intermediate technology skills related to Excel, queries, and insurance company risk management information systems

Full time

510 Volvo Parkway,Chesapeake,Virginia 23320

Risk Management

Family Dollar