• Integration Business Analyst

    Xylem (Morrisville, NC)


    Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

     

    We're Hiring an Integration Business Analyst in Morrisville, NC!

    Essential Duties/Principal Responsibilities:

    + **Perform integrations of Xylem solutions with Utility customers and 3rd party systems**

    + **Coordinate activities and ensure effective and timely communication of project requirements and milestones to all relevant stakeholders**

    + Demonstrate basic problem-solving abilities, coupled with a desire to take on responsibility

    + **Ensure projects are documented, prioritized and executed to address program/project requirements**

    + Proactively develop innovative approaches, risk mitigation strategies and assist in continuous improvement

    + Maintain a current understanding of core Xylem applications

    + Understand the flow of information from the meter to external systems

    + Act as a liaison between business users, software engineering and distributor partners

    + **Assist in maintaining the current integration and training materials on Confluence. Communicate updates to integration and training material to the appropriate parties within Sensus.**

    + Assist as needed in other Professional Services efforts

    Knowledge, Skills, and Abilities:

    + Excellent Planning, Project management and organizational skills - the ability to manage many projects at varying stages of progress.

    + **Strong requirements gathering skills – The ability to accurately document a customer’s concerns or requests for functionality, including use case development and Statements of Work (SOW)**

    + **Excellent Communication skills - the ability to communicate project requirements, statuses and training content to the Utility, Distributors and Vendors.**

    + The ability to multitask and handle many ongoing projects at once.

    + Understanding of database query, spreadsheet and word processing software with the ability to quickly learn new tools

    + **Familiarity with API integrations (REST, SOAP)**

    + **Microsoft Office Suite**

    + **Self-starter**

    + Problem solving skills

    + Ability to take on responsibility and function under minimal supervision.

    + Ability to work with wide range of people, in several locations

    + Participation in Xylem Watermark volunteer activities

    Qualifications:

    + Bachelor's degree, preferably in an Information Technology field.

    + **2 years’ experience as an IT Business Analyst or in a related role**

    + **2 years’ customer facing experience (desired)**

    Travel:

    + Up to 20%

     

    Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

     

    At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

     

    Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation