• Customer Service Representative (CSR)

    Insight Global (Seattle, WA)


    Job Description

    Customer Service Representative – Seasonal (Holiday Temp) Location: Leschi, Seattle, WA – In-Office, 5 Days a Week

     

    We’re looking for an enthusiastic, upbeat Customer Service Representative to help spread cheer and deliver exceptional service this holiday season. In this seasonal role, you’ll provide friendly, accurate, and timely assistance to our customers via phone and email, ensuring every interaction reflects our high standard of care.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    Previous customer service experience preferred (retail or e-commerce a plus).

     

    Strong verbal and written communication skills.

     

    Confident with Microsoft Office Suite and learning new systems.

     

    Organized and detail-oriented, with the ability to manage multiple priorities under deadlines.

     

    Friendly, patient, and solutions-focused approach to customer interactions.

     

    Willingness to learn about our products and policies to serve customers effectively. This is a seasonal, in-office position for the holiday period, perfect for someone who thrives in a fast-paced, customer-focused environment!