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Job Description

• Responsible for supporting Palo-Alto technologies including Firewall, Panorama, Global Protect VPN, URL-Filtering, IoT Security, PRISMA, and others.

• Responsible for supporting Cisco technologies including switching, routing (including SD-WAN), Cisco ISE for 802.1X and TACACS, DNA Center, Wireless, ACI, and others.

• Responsible for supporting ongoing medium to high complexity maintenance, Run-the-Business (RTB) support, and Incident Service Requests of the assigned global infrastructure area.

• Provide solutions for both RTB and project efforts of medium to high complexity.

• Serve as a project resource on application and infrastructure project efforts representing functional capabilities.

• Assist with gathering requirements, creating recommendations, and implementing solutions to meet the project requirements.

• Provide knowledge sharing, as recognized SME, in efforts such as writing complex knowledge articles, relationship development with other Information Technology (IT) staff, mentoring, and job shadowing

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 3-5 years of experience in Information Technology

• Experience with supporting services like DNS and DHCP along with familiarity with Cisco technologies such as wireless routing and potentially Cisco ICE or DNA.

• Ability to travel 15% +/- • Cisco, Palo Alto and/or cloud certifications related to network technologies (CCNA, CNNP, or CCIE), ITIL Foundation Certification, Network A+ Certification, or other industry-relevant certifications

• Information Technology experience within the manufacturing industry.

• Demonstrated experience managing enterprise level networks.

• Documented experience developing network diagrams and drawings using Microsoft Visio

• Ability to work in a fast-paced environment where requirements are constantly changing.

• Experience and proficiency with various web-based software applications including Microsoft Office Word, Excel, PowerPoint, SharePoint, etc.